RazerStore - Evangelist

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Essential Duties and Responsibilities

• Greet customers and provide exceptional customer service, upsell, and make each customer feel valued and welcomed.

• Assist customers with product selection, provide product information, and offer recommendations as needed.

• Demonstrate and showcase gaming products and peripherals to customers, highlighting their features and benefits.

• Maintain a high standard of visual merchandising by ensuring that the store is clean, organized, and fully stocked with merchandise.

• Operate the cash register and process sales transactions accurately and efficiently.

• Responsible for meeting KPIs and sales goals.

• Stay up-to-date on product knowledge, USPS. sales, latest gaming trends, console releases, and promotions to provide accurate information to customers.

• Work collaboratively with the team to achieve sales goals and targets.

• Maintain open and flexible availability to accommodate store needs and hours worked.

• Enforce all company policies and procedures, including health, safety, and security.

• Other duties as assigned.  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• High school diploma or equivalent required

• Minimum of 1 year of retail sales experience, preferably in a gaming or electronics store.

• Passionate about the gaming industry and being part of a team.

• Knowledge of basic POS principles and Cash Handling

• Strong communication, interpersonal, and customer service skills.

• Ability to multi-task and work in a fast-paced while being attentive to customers.

• Basic math and computer skills are required.

• Availability to work flexible hours, including evenings, weekends, and holidays.

• Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding customer service.

• Basic understanding of sales principles and best customer service practices.

Education & Experience

High school diploma or related field, or equivalent experience.

Salary Ranges (per annum):

Disclaimer: Exact compensation may vary based on skills, experience, and location.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?