Quote Desk Specialist

Job Responsibilities:​

Responsibilities include but are not limited to:​

·         Perform quoting process for all complex use cases within the established process​

·         Coordinate with teams involved in complex quoting cases: sales, renewals, deal desk, licensing, others​

·         Ensure proactive engagement from Sales to have all the relevant details for proper quoting​

·         Maintain up-to-date knowledge on current quoting policy, licensing and pricing, processes and products ​

·         Act as a knowledge center for internal and external teams on quoting process and policies​

·         Propose operations processes improvements that streamline quoting process and policy to improve internal collaboration and customer experience​

·         Work with management to ensure operational processes & procedures are unified across regional teams to avoid confusion amongst the teams about role responsibilities and execution.

·         Other duties as assigned.​

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Qualifications:​

·         Bachelor’s degree​ in business, finance, or related field

·         Proven Experience in B2B Environment in coordination and administrative capacity​

·         Fluent English (other languages are a plus (any experience in Sales/Renewals/Licensing and Order processing will be a plus)​

·         Excellent communication skills, both written and verbal​

·         Ability to understand the details, attention to detail, analytical skills​

·         Good logical thinking skills​

·         Ability to work with a large amount of information, in multitasking mode​

·         Ability to work independently with limited direction in a fast-paced environment​

·         Must be high energy, motivated self-starter​

·         Ability to adapt to changes in roles and responsibilities​

·         Organized, Responsible, Team Player.​

·         Proficient in Microsoft Office, with aptitude to learn new software and systems