The Quality Assurance Manager is responsible for managing the Food Safety and Quality Department, Audit Process and Food safety/Security to ensure that quality standards are maintained as required by quality system, management and external regulations. The QA Manager will support our quality mission statement, company quality policy and implement continuous improvement under the guidance and direction of the Sr. Quality Manager.
Hours: 1st Shift (typically 7AM-4PM), this role will require off shift hours, weekends and holidays as needed.
In this role, you will:
Direct, train, and advise personnel in test procedures and ensure compliance with quality system requirements to deliver safe and quality food products
Investigate and respond to all quality assurance related consumer complaints; exception report, track complaints to determine if trends are developing
Analyze monthly consumer complaints analysis and implement timely corrective actions to effectively reduce complaints
Design, oversee, update, and review HACCP (Hazard Analysis Critical Control Point) plan to BRC level
Research and recommend new equipment, process and technology to meet with ‘industry best practices’ for improved control of raw materials, in process and finished goods.
Responsible for leading pre-requisite programs (PRPs), food safety and preventive controls and ensure they comply with FSMA regulations.
Interact with suppliers on quality issues. Manage supplier corrective and preventive actions to audit findings.
Develop and provide quality assurance KPI, scorecards and reports
Ensure that all associates adhere to established FDA (Food and Drug Administration) and GMP (Good Manufacturing Practices) and food safety policies and procedures
Perform monthly Plant audits and follow up till completion
Review audits observations, findings, nonconformity. Develop and implement sustainable corrective actions. Maintain complete records for both internal and external records
Other duties, as assigned to support quality mission statement
Experience – Education (Required):
Bachelor’s in Food Science, Biology or Dairy Technology or related field .
Minimum of 5 years hands-on plant experience in a dairy plant or food industry operations, with 3 plus years of people leadership supervisory experience.
Ability to interact with regulatory personnel, including practical audit experience
Strong analytical and problem-solving skills
Excellent communication skills both verbal and written
Excellent interpersonal skills and a collaborative management style to create an engaged, motivated and high performing team
BRC Practitioner/HACCP, HARPC, and PCQI certification highly preferred or willing to obtain once employed.
Salary Range: $91,120 - $136,680. In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.
About Land O'Lakes, Inc.
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).
Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.
Neither Land O’Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.
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