Quality Management Systems (QMS) Manager

Essential Functions

• ISO 9001 & Quality System Leadership
• Maintain and continuously improve the ISO 9001:2015 Quality Management System
• Update and control the Quality Manual, procedures, work instructions, and ISO-required forms
• Manage document control and records management for the QMS
• Plan, organize, and lead internal audits, third-party surveillance audits, and recertification audits
• Act as the Management Representative for external ISO audits
• PPAP, Inspection & Customer Requirements
• Prepare and submit PPAP documentation (Levels 1–4) as required by customers
• Provide dimensional inspection results and First Article Inspection (FAI) documentation
• Ensure ERP controls (P21) prevent shipment prior to required approvals
• Issue Certificates of Conformance (CofC) as requested
• Compliance & Regulatory Documentation
• Manage and maintain compliance documentation including:
• REACH, RoHS, Proposition 65
• Conflict Minerals (CMRT)
• TSCA, EU Waste Directive, and related regulations
• Ensure compliance documents are updated promptly as new revisions are released
• Compile and manage CMRT data representing at least 75% of supplier spend
• Non-Conformance & Continuous Improvement
• Lead material non-conformance, RMA, and customer complaint investigations
• Drive root cause analysis and corrective actions using structured methodologies (8D, 5-Why, etc.)
• Reduce repeat non-conformances through data-driven improvements
• Develop and maintain quality metrics, dashboards, scorecards, and trend analyses
• Leadership & Team Development
• Lead, coach, and conduct performance reviews for assigned quality team members
• Participate in hiring and termination decisions for quality technicians
• Collaborate across departments to strengthen quality culture and accountability

Experience, Education and Skills

• Education / Experience:
• Bachelor’s or associate degree (Preferably Quality or Engineering related) or equivalent experience/training required.
• AAS in mechanical/Quality field or Quality Certification i.e., ASQ preferred.
• Experience or knowledge of in First article Inspection (FAI) and Production Approval Process (PPAP)
• Minimum 5 years of Product Returns/Quality Assurance experience required
• Licenses/Certificates:
• Formal ISO Internal Auditor training required.
• Skills:
• Experience ISO 9001:2015 (Current Standard) a must
• Experience of 3rd party audit inspections
• Experience or knowledge of First Article Inspection (FAI) and Production Approval Process (PPAP) a must
• Clear understanding of correction action processes; 8-D, 5-why, etc.
• Read schematics/diagrams/blueprints
• Knowledge of inspection tools and techniques.
• Good mechanical aptitude a must
• Strong interpersonal and both written and verbal communication skills
• Motivated self-starter with the ability to organize, prioritize, and schedule work assignments is required.
• Sound judgment and decision-making ability
• Logical problem-solving and analytical ability
• Team player who works productively with wide range of people
• Ongoing willingness to continue educational learning/training
• Physical Demands:
• Lifting up to 50 lbs., bending, assembly, installation & troubleshooting efforts of fluid power systems

Why This Role?

• High-visibility ownership of the Quality Management System
• Direct influence on compliance, customer satisfaction, and continuous improvement
• Leadership opportunity in a hands-on, technically driven environment
• A role where quality is viewed as a strategic advantage—not a checkbox