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Quality Engineering - Director

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A career in Software and Product Innovation will provide you with the opportunity to deliver innovative solutions that are valuable, usable, and aligned with accomplishing the company's mission. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually research new technologies to drive innovation and sustainable change. You will manage products through initial launch and follow-on releases, identifying dependencies and clearing blockers. As part of our Quality Engineering team, you'll help with testing management, strategy development, execution, and data analysis to enhance our clients enterprise technology.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Arrange appropriate assignments and experiences to support others' learning and development.
  • Seek out different ways to use current and relevant technological advances.
  • Analyse marketplace trends - economical, social, cultural, technological - to identify opportunities and create value propositions.
  • Deploy methods to keep up with, and stay ahead of, new developments and ideas.
  • Offer a global perspective in stakeholder discussions and when shaping solutions/recommendations.
  • Drive and take ownership for developing networks that help deliver what is best for stakeholders.
  • Proactively manage stakeholders to create positive outcomes for all parties.
  • Uphold the firm's code of ethics and business conduct.

Basic Qualifications:
Minimum Degree Required:
Bachelor Degree
Additional Educational Requirements:
Bachelor's degree or in lieu of a degree, demonstrating three years of specialized training and/or progressively responsible work experience in technology for each missing year of college.
Minimum Years of Experience:
10 year(s)
Preferred Qualifications:
Degree Preferred:
Master Degree
Preferred Fields of Study:
Graphic Design, Computer and Information Science, Computer Graphics
Certification(s) Preferred:
ISTQB, CSQA/CSQE or equivalent certifications
Preferred Knowledge/Skills:
Demonstrates thought leader-level abilities and/or a proven record of success directing efforts in the following areas:

  • Advocating actively and upholding the standards, industry-leading practices and protocols outlined in the PwC Digital Quality Assurance (QA) Framework;
  • Actively overseeing reviews of user stories (functional and technical), identifying and helping bridge gaps in requirements particularly around use-cases and workflows (considers happy path, alternate paths, user-error, system-error workflows;
  • Collaborating with the Business Analyst/ Product Manager to obtain an extensive understanding of the application and the business being supported by the application. Working closely with the Solution Architect/ Technical Lead to understand the technical approach, technical specifications, non-functional requirements that are integral to the software application;
  • Guiding the QA Manager to author Agile Test Plans and Requirements Traceability by confirming testing depth (# of test cases) and breadth (types of test cases) are commensurate with the number of story points/complexity and effort intensiveness of the functionalities being developed and tested;
  • Demonstrating proficiency in formulation of QA Testing strategies based on the Product type/ phase/ technology and overall Business goals, leveraging industry-leading knowledge of using tools such as JIRA, Azure DevOps;
  • Overseeing test-set peer-reviews, test-plan reviews, execution of test runs, logs and actively seeking quick resolution of bugs based on their severity and priority;
  • Participating in daily stand-up meetings, retrospectives, drives continuous improvement from conducting RCA (Root Cause Analysis) of Production bugs;
  • Offering User Acceptance Testing (UAT) support as needed;
  • Maintaining primary ownership of the QA environment(s), test data creation and working closely with Test Automation Engineers and Performance/Load Testers, driving and maintaining transparency and predictability for the release by sharing test summary reports at the end of each sprint;
  • Conducting regular reviews of Quality Assurance Metrics such as DRE (Defect Removal Efficiency), Test Automation Coverage, Functional Test Coverage, and alerts the QA leader to any critical dependencies, risks or constraints and recommends remediation steps;
  • Maintaining and scaling-up of Test Automation Frameworks using tools such as Robot Framework, Apache JMeter, Selenium, Java/ Python;
  • Possessing experience with Performance Test Engineering, specializing in Appium for automation of test scripts for mobile platform devices;
  • Operating as the Technical SME for a team of Test Automation Engineers and Performance Test Engineers around strategy, implementation, tracking and continuous improvement of the Test Automation capabilities within the team;
  • Setting goals and budgets, establish product roadmaps and guidelines, coordinate managers, and build positive relationships with business partners;
  • Coordinating QA efforts that result in consistent on-time delivery of new products and regularly schedule maintenance releases;
  • Developing, monitoring and improving release quality and operational practices necessary to deliver high-quality release;
  • Defining quality engineering metrics and KPIs and drive team performance utilizing those metrics;
  • Providing leadership, support and rallying the quality engineering team towards enabling product engineers to deliver high-quality software; and,
  • Developing team members by identifying potential and providing necessary growth opportunities and support.

Learn more about how we work:
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:
For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information:

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What are PwC Perks + Benefits

PwC Benefits Overview

We offer a comprehensive, flexible and competitive benefits program. It provides access to programs that can be tailored to meet the personal health and financial well-being needs of our partners, staff and their families. It also provides resources and programs to help staff pursue their professional goals and support their personal and family needs.

Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K) matching
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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