The Quality Engineer will manage product quality throughout its lifecycle, drive improvement initiatives, enhance customer satisfaction, and lead cross-functional teams.
Overview
As a Quality Engineer at SRAM, you will own the product quality for a specific product family (value stream) across its entire lifecycle-from development through production and beyond. You'll play a key role in driving continuous improvement, ensuring customer satisfaction, and fostering a culture of quality.
Responsibilities
Qualifications
About SRAM
SRAM LLC is one of the world's largest suppliers of components to the bike industry. Established in Chicago in 1987, SRAM continues to promote cycling through its products, its advocacy, and its employees who are dedicated to improving the cycling experience. Today, SRAM employs more than 5,000+ employees, in 20+ locations, across 10+ countries. SRAM is proud to be an equal opportunity employer.
As a Quality Engineer at SRAM, you will own the product quality for a specific product family (value stream) across its entire lifecycle-from development through production and beyond. You'll play a key role in driving continuous improvement, ensuring customer satisfaction, and fostering a culture of quality.
Responsibilities
- Champion continuous improvement by increasing value-added activities and eliminating waste.
- Ensure the value stream consistently meets or exceeds customer expectations.
- Assess and define the current state of quality metrics and processes; lead initiatives to improve them.
- Develop a deep understanding of the full value stream, including new product development and post-launch operations.
- Inspire and lead cross-functional teams to implement meaningful change.
- Maintain daily quality operations while driving long-term improvements.
- Use data-driven decision-making to solve problems and guide strategy.
- Simplify solutions wherever possible without compromising effectiveness.
- Maintain a systems-level perspective while addressing detailed issues.
Qualifications
- Bachelor's degree in Engineering or a related field.
- Minimum 3 years of experience in engineering or manufacturing; experience with carbon fibre is a plus.
- Proficient in using and teaching quality tools to resolve complex product, process, or system issues.
- Experience working with Asian-based suppliers is preferred.
- Hands-on problem solver with strong analytical skills.
- Willingness to travel approximately one week every other month, including internationally.
- Compensation & Benefits
- Competitive salary starting at $75,000, with potential up to 60% higher based on experience and skills.
- Annual corporate bonus eligibility based on company and individual performance.
- Comprehensive benefits package including: Medical, dental, and vision insurance, 401(k) with company match, life and long-term disability insurance and generous paid time off.
About SRAM
SRAM LLC is one of the world's largest suppliers of components to the bike industry. Established in Chicago in 1987, SRAM continues to promote cycling through its products, its advocacy, and its employees who are dedicated to improving the cycling experience. Today, SRAM employs more than 5,000+ employees, in 20+ locations, across 10+ countries. SRAM is proud to be an equal opportunity employer.
Top Skills
Data Analysis
Manufacturing Processes
Quality Tools
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