OUR STORY
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
OUR VALUES
Customer First. Customer satisfaction is our highest priority.
High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.
Essential design. We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices.
Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.
Environmentally and Socially conscious. We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.
OUR TEAM AND SUCCESS
Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.
Quince’s promise to our consumer is to provide High Quality Products, Radically Priced and Responsibly Made.
Quince’s innovative M2C supply chain model allows for Quince to have a lower environmental impact by reducing the amount of unsold/unused product that goes into landfills and ensures that every product made lasts for years. We select manufacturing partners that adhere to the highest standards in addressing labor and environmental topics.
Key Responsibilities:
- Collaborate with Quality Assurance, Sourcing, Merchandising and most importantly the suppliers to embed quality checkpoints at an early stage to ensure the quality of the products throughout the whole process.
- Lead supplier quality and compliance assessment and guiding the supplier on best practices.
- Lead the interpretation of in-process and analytical data to make quality evaluations, recommend actions for improvements, and assure resolution.
- Be able to present on-site to supervise supplier QC personnel or self-perform QC actions for troubleshooting or continuous improvement.
- Conduct regular inspections and audits to identify and address quality issues promptly.
- Collaborate with stakeholders to resolve quality-related issues and implement corrective actions as needed.
- Be responsive to the customer complaints related to Product Quality & accordingly address the issues to the suppliers & suggest remedies.
- Proactively responding to all the Quality & returns related communications and closely monitoring quality to reduce the Return percentage.
- Utilize and apply basic data-analysis tools such as SPC and Pareto Charts in review of data to drive process and/or continuous improvement.
- Support the implementation of Quality Management System with HQ Quality Assurance.
Qualifications:
- Bachelor's degree in science or engineering or relevant field
- 8+ years of proven experience in quality control. Ideally in consumer goods or retail industries. (i.e Textiles, apparel)
- Quality control experience in a manufacturing environment and/or field quality experience would be a plus.
- Strong knowledge of quality control methodologies, tools, and best practices.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
- Be able to travel >50% of the time
- Demonstrated auditing and corrective action proficiency.
- Demonstrated record of successfully assessing and determining the impact of current and potential regulatory compliance issues.
- Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.
- Excellent problem solving and decision-making skills.
We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals.
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Top Skills
Similar Jobs
What you need to know about the Los Angeles Tech Scene
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
