Quality Assurance Manager - Digital Games

ABOUT IAM8BIT

Founded in 2005, iam8bit is a creative production emporium that has quietly redefined the entertainment industry, time and time again. Collaborating with a plethora of partners and narrative-busting IPs, iam8bit punctuates the importance of engaging with fans directly. By creating the video game industry's very first community events, the company injected the idea of experiential immersion into game and film marketing. iam8bit also played a crucial role in the vinyl renaissance, minting its first record in 2010, and is the industry leader in premium physical editions of top-tier games. 

In 2020, iam8bit evolved into financing and publishing games, with several PC, console, and mobile games on the horizon under its iam8bit Presents imprint. Past releases include the cooperative puzzle game Escape Academy and retro platformer Garbage Pail Kids: Mad Mike and the Quest for Stale Gum.

JOB SUMMARY

Iam8bit Presents is looking for a Quality Manager to help ensure a high-quality and seamless user experience for our games. As a Quality Manager, you’ll collaborate closely with developers by testing new features, uncovering bugs, and providing useful player experience feedback. We’re looking for someone who will never compromise quality, continuously inspect and improve processes, and promote sustainable, realistic game development. We are a small team and looking for a resourceful problem-solver who is highly communicative, agile, and creative!

RESPONSIBILITIES

QA

• Write up and categorize software bugs thoroughly and accurately.
• Write and manage test plans and test cases for releases with development teams, managing outcomes.
• Ensure test cases are correct and appropriate for each game.
• Write regular reports covering various aspects of testing.
• Work with developers to define minimum specifications for PC, Mac, and mobile games.
• Participate in the planning of test requirements.
• Develop best practices and standard operating procedures for quality assurance.
• Serve as a liaison between external QA testers and developers.
• Maintain test devices, maintaining a broad understanding of technologies for low, mid, and high-end devices.
• Write build notes and known issues for releases such as playtests, demos, patches, launches, etc.
• Set up and manage bug tracking for software for developers as needed.

Other

• Provide constructive feedback on game quality and player experience.
• Capture gameplay as needed. 
• Create playtest plans, documenting objectives and playtest criteria.
• Manage and lead playtests, whether internally or with a vendor.

MINIMUM REQUIREMENTS

• Minimum 5 years of experience in video game Quality Assurance, with at least 1 year in a team leadership or management role. 
• Experience with functional QA and compatibility QA for PC.  
• Experience directing the work of individual contributors and/or external vendors. 
• High attention to detail and able to juggle multiple projects at once. 
• Experience with game engines and shared technology.
• Excellent written and verbal communication cross-functionally.  
• Excellent planning, organization, and time management skills. 
• Experience working in agile environments and using project management tools.
• Able to demonstrate a high level of initiative, autonomy, and self-sufficiency. 
• Passion for games and knowledge of genres, current titles, and trends

PREFERRED QUALIFICATIONS

• Bachelor's degree in Computer Science, Game Design, Communication, Project Management, Business Intelligence, or other QA-related field.
• Thorough understanding of Jira processes and administration. 
• Experience leading or managing playtesting.
• Experience in mobile, PC, and console games. 
• Coding knowledge. 
• Experience in game production, project management, or operations. 
• Multiple shipped games. 
• Experience with localization QA (internally or externally) and compliance QA. 
• Experience in both game publishing and development. 

This is a full time, exempt position with an anticipated base salary range of $80-95,000 annually DOE. Core Office Hours are 9:00am-5:30pm, Monday - Friday. The position is hybrid three days per week onsite at our offices in Highland Park. 

BENEFITS 

At iam8bit, we're committed to supporting our team members in both their personal and professional growth. As part of our tight-knit and dynamic team, you'll enjoy a range of benefits designed to enhance your overall well-being and foster your career development. Benefits include 401k with employer matching, medical, dental and vision insurance, education benefits, employee discount, and generous paid time off. 

EQUAL OPPORTUNITY EMPLOYER

iam8bit is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all employees.