Supervises day-to-day quality control operations in a food manufacturing environment. Leads and coaches QC staff, ensures compliance with GMPs, HACCP, OSHA, and food safety standards, manages schedules and resources, investigates product and process issues, analyzes performance data, maintains quality and safety records, and implements corrective actions and continuous improvements. Collaborates with Production, Maintenance, HR, and other departments to meet safety, quality, cost, and delivery targets.
Overview
Supervisors in Quality Control are responsible for overseeing day-to-day QC operations to ensure safe, efficient, and high-quality manufacturing. They provide leadership and direction to QC employees, ensure compliance with company policies and food safety standards, and drive continuous improvement in productivity and employee engagement.
Responsibilities- Provide leadership, coaching, and accountability to QC employees.
- Ensure compliance with food safety standards, Good Manufacturing Practices (GMPs), HACCP, and OSHA safety regulations.
- Allocate labor, equipment, and materials efficiently to meet QC goals and production targets.
- Conduct root cause analysis and complete HACCP, Allergen, Fryer, and other safety/quality reports.
- Oversee daily QC schedules to achieve safety, quality, cost, and delivery targets.
- Direct oversight of QC staff on a shift.
- Provide hands-on support, coaching, and training for new or less experienced employees.
- Escalate complex issues to senior supervisors or Chief Supervisor.
- Diagnose and resolve product, process, and equipment issues to minimize downtime.
- Analyze performance data, recommend corrective actions, and implement process improvements.
- Develop work schedules, training programs, and staffing plans.
- Decision-making focused on immediate QC and production needs.
- Partner with Production, Maintenance, HR, and other departments to resolve issues.
- Maintain accurate reports, logs, and metrics for QC, safety, and attendance.
- Promote teamwork, continuous improvement, and a positive work environment.
- Perform other duties as assigned by management.
Required:
- Associate’s degree in business, Engineering, Food Science, or related field, or equivalent work experience.
- 1-2 years in manufacturing, including leadership experience.
- Effective communication and problem-solving skills.
- Proficiency in Microsoft Office Suite and production reporting systems (ERP/ADP or similar).
- Ability to work flexible hours, including nights, weekends, and holidays. Preferred:
- Bachelor’s degree in business, Engineering, Food Science, or related field, or equivalent work experience.
- 3-5 years in manufacturing, including leadership experience.
- Previous supervisory experience in food manufacturing or related production environment strongly preferred.
- Knowledge of food safety, GMPs, HACCP, and OSHA safety standards.
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