QA Engineer

We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day.

We’re doing diagnostics differently, with a portfolio of brands tailored to both patients and providers, all backed by our world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers.

We’re looking for a Mid QA Engineer at an exciting time. We’ve successfully launched multiple platforms and products, raised over $70m in VC funding, reached profitability, and have a growth trajectory of over 100% YoY.

Please note that this role will require up to weekly in-person collaboration with the local Engineering team in your market, either NYC or Dallas.

WHAT YOU WILL BE GETTING INVOLVED IN:

• Own end-to-end testing for features across our multi-platform ecosystem, from initial test planning through production validation.

• Design, build, and maintain comprehensive test scripts, test cases, and test suites that cover functional, regression, and edge-case scenarios.

• Establish and evolve testing processes, standards, and best practices that scale with our growing engineering team.

• Serve as a quality advocate across product, engineering, and operations teams—representing testing needs in sprint planning and architectural discussions.

• Conduct exploratory testing to uncover issues automated tests might miss, with a particular focus on user workflows and compliance requirements.

• Validate HIPAA compliance and security controls for features handling Protected Health Information (PHI).

• Collaborate with developers during code reviews and pre-deployment checks to catch issues early.

• Document testing processes, test results, and quality metrics to maintain transparency and continuous improvement.

THE TOP 5 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST YEAR ARE:

1. Establish Testing Infrastructure: Build out our core testing framework, including standardized test case libraries, regression test suites, and documentation that will serve as the foundation for our QA practice as we scale.

2. Champion Quality Within Your Teams: Build strong partnerships with your assigned engineering and product teams, actively participate in sprint planning, advocate for testability, and help developers understand the user impact of quality issues.

3. Ensure Compliance Confidence: Develop and execute testing strategies that validate our HIPAA compliance requirements, security controls, and data privacy protections, giving leadership confidence in our regulatory posture.

4. Balance Speed and Quality: Establish efficient testing workflows that catch issues before production, maintaining or improving release frequency while measurably reducing post-release defects.

5. Build Knowledge Systems: Create comprehensive documentation that scales with the team, including testing playbooks, onboarding guides for new QA hires, known issues databases, and testing templates that enable others to maintain quality standards across all our platforms.

WHAT YOU MIGHT BRING TO THE TABLE:

• Hands-on QA experience, with proven ability to own testing for significant features or product areas independently.

• Strong manual testing expertise across multiple methodologies: regression testing, exploratory testing, smoke testing, UAT coordination, and staging validation.

• Test case design skills: Demonstrated ability to create comprehensive, maintainable test scripts and test plans that balance thoroughness with efficiency.

• Process leadership: Experience establishing testing standards, documenting QA processes, or improving testing workflows in previous roles.

• Cross-functional collaboration: Proven track record working with engineering, product, and operations teams in an Agile/Scrum environment.

• Healthcare/compliance awareness: Familiarity with HIPAA requirements, PHI handling, or other regulated industries (SOC 2 and HiTrust experience is a strong plus).

• Security mindset: Experience with or strong interest in security testing, penetration testing, or vulnerability assessment.

• Technical curiosity: Comfort working with developer tools (browser DevTools, API clients like Postman, database queries), reading logs, and understanding web application architecture.

• Automation experience (Selenium, Cypress, or similar), API testing, or SQL query skills.

HOW WE WILL INTERVIEW YOU:

We keep our interview process short and sweet, and we’re a nimble team that can progress at pace. Here are the stages you can expect, but we might switch up the order of each step depending on team availability:

1. Before we jump on a call, we’ll send over a brief, practical exercise designed to take about 1-2 hours of your time. This isn't a "gotcha" test; it’s a way for you to demonstrate how you think about edge cases, HIPAA-sensitive workflows, and defect reporting.

2. Introductory call/interview with Devin, our Senior Talent Partner. The call will be by telephone and will last about 30 minutes.

3. If there is a fit for all, we will invite you to a 60-minute video call with a QA Engineer and a Product Manager. This will include a practical assessment of your testing approach and skills.

4. Final round: If you're in Dallas, a 45-minute final with the CTO exploring your QA engineering expertise, including test strategy and planning approaches, automation framework experience and best practices, testing complex scenarios in healthcare applications, quality metrics and coverage philosophy, and CI/CD integration experience.

5. If you're not located in Dallas, you'll have a final "pulse check" coffee with a member of our NYC team.

6. Offer!

BENEFITS:

We go beyond the basics with our benefits package. Here’s what you can expect from us:

• 401k

• Healthcare, Vision, and Dental

• All the equipment needed for you to do your role effectively

• Flexible working

• Remote or hybrid working options

• Personal Development budgets

• 18 days PTO plus public holidays

• 10 paid sick days

• Inclusive policies designed by our team, for our team

• Salary range 65k-80k

Diversity at SCAN.COM

Scan.com is committed to eliminating discrimination and encouraging diversity within our team.

We strive to provide equality and fairness for all job applicants and employees, and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.

We are opposed to all forms of unlawful treatment and discrimination.

Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.