About Smarkets
Smarkets is a modern betting exchange and sportsbook combining cutting-edge technology with a commitment to transparency and fair value. Since 2010, we've facilitated over £29 billion in trades across sports, politics, and current events. Now expanding into the U.S. market, our goal is to disrupt the traditional betting industry by offering best-in-class odds, a superior customer experience, and technology-first solutions.
Your Mission
As a QA Analyst Contractor, you'll play a key role in ensuring the quality and performance of our Smarkets and BetSBK platforms as we launch and grow in Indiana.
Your mission is to:
Rigorously test key user journeys to identify bugs, usability issues, and friction points.
Provide detailed, actionable feedback to help take our product from 70% readiness to 100% market-fit.
Ensure a smooth, compliant, and engaging user experience that supports strong customer retention and revenue growth in the Indiana market.
What You’ll Be Working On
Conduct functional and usability testing of our U.S. (Indiana) experience across web and mobile apps.
Test core customer journeys:
Landing → Sign-up
Sign-up → Login
Promo Opt-in → Deposit
Deposit → Bet Placement → Cashout → Withdrawal
Customer Support & KYC Flows
Document all issues with clear reproduction steps, screenshots, and recordings (where applicable).
Join live testing sessions with the Product team.
Provide a full QA report in English, including usability feedback, bug reports, and improvement recommendations.
Verify fixes and validate product readiness.
About You
Must be physically located in Indiana for testing geolocation compliance.
No existing Smarkets/SBK account.
Familiarity with U.S. sports betting regulations preferred.
Detail-oriented with QA testing experience for web and mobile platforms (gaming or betting a plus).
Analytical thinker with strong documentation skills.
Comfortable participating in remote live walkthroughs.
Timeline & Compensation
Approx. 18 hours over 6 weeks (around 3 hours per week).
Hourly rate (to be agreed).
Remote role with flexible working hours.
Our Values
Push to win
Make others better
Give a shit
Be a pro
Bring the energy
Top Skills
Smarkets Los Angeles, California, USA Office
We are in the financial district of DTLA blocks from public transportation, bars, restaurants and more!
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