Duties:

• Effectively leads a team of consultants to meet team and department goals
• Must have a deep functional and technical knowledge of the BlackLine standard products and how it integrates with the other products in the suite of products
• Train and mentor new team members as they learn the BlackLine suite of products
• Ability to attract and retain top talent within the team
• Coordinate and manage multiple concurrent implementation projects
• Function as primary client and partner contact for questions regarding software functionality and best practices throughout the implementation phase
• Provide continuous support and required assistance to team and other groups in the services department
• Ability to provide recommendations and best practices to clients on how to configure the standard BlackLine products
• Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication
• Effectively manage and maintain client relationships
• Ability to manage multiple clients and projects/tasks simultaneously
• Strong organizational and multitasking skills
• Ability to communicate in assertive, respectful, and positive manner
• Strong communication skills including ability to work with all levels of the organization
• Ability to work both in a team environment and individually
• Assist in updating implementation documentation deliverables as needed
• Assist in creating processes and procedures which improve and streamline the implementation processes
• Perform training for others in the department on best practices and new solution options within the Transaction Matching product
• Ability to lead a group of consultants and manage team’s workload

Required Qualifications:

• Bachelor’s degree in Business
• Minimum of four years of experience with the BlackLine financial close suite of products
• Minimum of four years of experience in the audit/accounting or technology industry
• Knowledge of Microsoft Suite (Excel, Word, PowerPoint, Outlook) and Accounting software
• Self-starter and initiator
• Exceptional communication skills
• Strong organizational, problem solving, presentation, interpersonal and consultative skills

 Preferred Qualifications:

• Software background preferred
• Previous project management experience
• Experience managing a team
• CPA preferred
• 2-3 years of consulting experience