Project & Operations Manager, Digital Technology

Company Description

Overview 
SPANX isn’t your average company. We revolutionized an industry by challenging the status quo and putting the customer first. You might know the story: our founder, Sara Blakely, who needed the right thing as a base layer to feel 100% in white pants, so she cut the legs off a pair of tights and Spanx was born. The spark of that origin is the fuel for our future. We grew up in shapewear. But we’ve graduated. For 25 years (yep, we're old enough to rent a car now), we've been experimenting, innovating, and occasionally banging our heads against the drawing board. And we will never stop obsessing about what women who are out there doing their thing deserve. Because we are those women. And we’re honored to create on behalf of us all.

We make elevated essentials with confidence built in. Essentials for layering underneath or wearing out loud, for “just-between-us” and “where'd you get that?” For everything you've got planned (and don't). Because what you put on can change how you show up. And if its' not working for you, it's got no place in your closet. Or on your body. Creating items that’ll make you feel great is a matter of the heart—and the lab. In every Spanx product is technology we design and build to highlight, complement, and form your look, just the way you like it. SPANX design and technology help make sure what you see in the mirror reflects that feeling of feeling your best (you know the feeling?). We are a high-growth, innovative and ambitious company and we are embarking on an exciting trajectory of both digital and international expansion.

About the role

We’re looking for a highly organized, proactive, and resourceful Project & Operations Manager to join our fast-moving Digital team. This hybrid role blends operational support with hands-on project management. You’ll report into the Senior Program Manager and collaborate across Product, Engineering, IT and Design teams to drive execution on small-to-mid-sized digital initiatives.    

You’ll also serve as a key partner to the VP of Digital Product & Digital Transformation, managing their calendar, coordinating meetings, and helping keep strategic priorities moving forward. This role calls for someone who thrives in ambiguity, has a bias for action, and brings a calm, collaborative approach to working in a dynamic, Agile environment. If you’re energized by building processes, solving problems, and working cross-functionally to get things done—we want to meet you.  

This is a unique opportunity to play a key role in shaping the digital experience of one of the world’s most beloved brands—and have a lot of fun doing it.  

Job Description

You’ll love it because you will…  

• Lead day-to-day project management for small and medium-sized digital initiatives   
• Work hands-on in tools like JIRA and Confluence to build multi-track project plans, track tickets, manage sprints  
• Prepare clear status updates, meeting recaps, and timelines / key milestones   
• Partner with product managers, engineers, IT and designers to keep deliverables on track and timelines realistic, flagging risks and creating change management plans along the way to ensure stakeholders stay aligned and informed  
• Coordinate team meetings and events, create agendas, take notes, and follow up on action items to maintain strong execution  
• Manage and optimize the calendar for the VP of Digital, including meeting prep, prioritization, and coordination across stakeholders  
• Complete light admin tasks such as expense reports, vendor submissions, purchase requests, and invoice payment confirmations   
• Collect and analyze project metrics to identify trends, surface inefficiencies, and help implement process improvements and best practices   
• Bring an energy of collaboration, curiosity, and continuous improvement to every room you’re in 
   

Qualifications

We require…  

• 5+ years of project management and operations experience, ideally in a digital or eCommerce environment  
• Proven experience managing small to mid-size projects across Product, Engineering, IT and Design teams with cross-functional stakeholders   
• Experience working within Agile and Scrum methodologies and using Atlassian JIRA   
• Proven ability to work through ambiguity, adapt quickly, and keep momentum going in loosely defined situations  
• Demonstrated ability to create and manage timelines, priorities, and stakeholder expectations  
• Confident communicator with a track record of clear status reporting, surfacing risks early, and facilitating alignment across teams   
• Strong attention to detail and technicalities with excellent organizational skills.  
• Proficiency in basic administrative tools (e.g., Coupa, GSuite, MS Office)  
• Experience supporting executives with calendar management, meeting logistics, and travel coordination  
• Bonus: Smartsheet experience   
• Sets objectives that align with team and organizational goals; develops plans, commits to timelines, and uses time effectively; anticipates, allocates, and monitors resources to deliver work requirements; documents job information. 
• Adapts well to ambiguity, change, and different cultures; finds positive opportunities in these circumstances. 
• Gains an understanding of the situation or problem; evaluates, integrates, and categorizes information to identify issues, patterns, trends, and relationships; challenges assumptions and draws informed conclusions that enable effective approaches and solutions. 
• Speaks clearly and understandably; presents with confidence; gauges audience reaction, interest, and understanding, and adjusts communication style or content accordingly. 

Additional Information

Spanx is proud of our continued Progressive People Practices…

• Company Healthcare Plan: $0.00 out of pocket (Employee only benefit)
  Fertility testing and treatment are included in Spanx’s medical plans, even without the diagnosis of infertility. 
• Parental Leave Policy: Primary caregiver receives 16 weeks AND will have the option to work a half-time schedule (20 hours per week) for up to four additional weeks with full-time (40 hours per week) pay.
• Mental Health Days: 10 days
• 401K: Matched up to 4% with immediate vesting.
• PTO & Company Holidays: PLUS two full weeks of companywide closures (one in the Summer; one between Christmas and NYE)
• Flex Friday: Year-round half day Fridays!