Project Manager

Who We Are: CBORD and Transact have come together as industry leaders in integrated technology solutions, powering housing, access, foodservice, nutrition, eCommerce, card systems, and innovative payment, mobile credential, and commerce solutions. Our technology supports K-12 and higher education, healthcare, senior living, and business campuses, creating connected campus experiences that simplify operations and enhance lives. With a mobile-centric ecosystem and partnerships with over 1,750 institutions, we are dedicated to improving the student experience across all aspects of campus life.

Transact | One Connected Experience (transactcampus.com)

We are currently searching for qualified candidates for a Project Manager. Please see the details for the position below.

The Position: Project Managers are responsible for engaging with clients for the successful delivery of projects across a wide variety of product offerings. The project manager has overall responsibility for the financial, quality and client satisfaction of each engagement and play an integral role in the success of Transact Global Services. 

Specifically, they will be responsible for:

• Overall performance and delivery of defined scope(s) of work as indicated by customer satisfaction, quality of products and/or services provided, level of profitability attained, and other such measures as may be designated.
• Serving as primary customer contact and manages overall company customer interface relationships for defined scope(s) of work to ensure responsiveness to customer needs and effective professional conduct.
• Providing functional and technical guidance to consulting staff and management. Will also perform as a project lead on advanced specialized projects or in resolution of technical problems that would critically impact performance, schedule or cost.
• Develops project schedules and documentation; defines and assigns work to consultants assigned to Project; monitors and controls work in progress for technical adequacy; and provides active assistance to meet schedules or resolve complex technical or customer requirements.
• Evaluates information from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Serves as the conduit between stakeholders (internal and external customers) and the project implementation team through which requirements flow.
• Implement and manage project changes and interventions to achieve project outputs.
• Gathers requirements through the use of interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis.
• Ensures timely Project Communication and appropriate generation, collection, dissemination and storage of project information – prepares project status reports and keeps management, business clients and others informed of project status and related issues.
• Plans for Resource Management: acquires and manages team resource needs making the most effective use of people involved with the project – this entails day-to-day team management, team communication, identifying and leveraging strong skills while developing others.
• Project administration including forecasting setup and tracking, project financials, time/expense reconciliation and enforcement of standards.

Required Skills:

• Bachelor’s degree in business administration or project management.
• 3-5 years proven experience in program or project management leading clients and team members through large complex system implementation and integrations.
• Demonstrated success working in a fast-paced, dynamic work environment such as management consulting.
• Client interfacing responsibilities in a management consulting setting demonstrating strong client relationship skills – ability to partner with technical as well as project leaders from client organizations to drive overall solution, manage issues/risks/dependencies and facilitate schedule/scope conversations.
• Experience managing the scope of projects – budgetary responsibilities highly preferred.
• An advanced level of proficiency required to apply broad knowledge and experience to complex long-term projects.
• Strong people management skills – ability to provide direction/leadership to others as a project lead and/or a functional/technical specialist.
• Demonstrated communication, presentation skills, analytical and problem-solving skills, short term and long-term planning skills.
• Strong client relationship skills – ability to partner with technical as well as project leaders from client organizations to drive overall solution, manage issues/risks/dependencies and facilitate schedule/scope conversations.

Preferred Skills:

• PMP or equivalent certification.
• Higher Ed experience in operational roles preferred
• Knowledge of Transact TSE product suite or other campus software, including, but not limited to, meal plans and carding.

Planning for the Future:

• Employer paid Life Insurance / AD&D / Short-Term
• Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D 
• Access to FSA Plans & Commuter Benefit Plans 
• 401(k) Savings Plan
• Both your contribution and the company contribution are immediately 100% vested.
• Access to the Roper Employee Stock Purchase Plan 
• Paid Parental Leave Program.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

Transact + CBORD is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.

As of Aug. 20, 2024, Transact and CBORD have merged to drive innovation and operational excellence across education, healthcare, and corporate markets. You can read more about the merger here: Transact News or CBORD Newsroom.

This position will be responsible for the handling of PHI (personal health information) and/or other types of SPI (sensitive personal information) and will be expected to comply with all applicable laws and internal policies with regards to handling of PHI/SPI

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