Project Manager II - Education Operations

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As Project Manager II, you will initiate, plan, execute, control and close cross-functional projects related to Education’s technology and operations strategy. Using project management methodologies and tools found in the Project Management Body of Knowledge (PMBOK), including Waterfall, Hybrid and KanBan, you will create project plans, develop schedules and milestones, communication with stakeholders and identify and mitigate risks associated with complex technology projects. In collaboration with the Project Manager IV, you will provide guidance to the project team to ensure project scope and quality are met and to remove any barriers that arise throughout the project lifecycle. 

This position offers the opportunity to work with every service line within the Education, providing numerous avenues to hone your skills and seek professional development. 

A caregiver in this role works days from 8:00 a.m. – 5:00 p.m. (flexible start/end times) 

After the new-hire period, caregivers may work four days on-site and one day remote, with required on-site attendance on Tuesdays and Thursdays. 

A caregiver who excels in this role will:

• Manage all aspects of small projects or phases of larger projects. 

• Coordinate the activities of a project team under the direction of a Project Manager III or IV. 

• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews. 

• Prepare and complete action plans.  

• Implement production, productivity, quality, and customer-service standards. 

• Resolve problems. 

• Completes audits and identify trends. 

• Determine system improvements and implement changes. 

• Meet financial objectives by participating in developing forecasting requirements. 

• Participate in preparing an annual budget and scheduling expenditures. 

• Analyze variances and initiate corrective actions. 

• Set and continually manage project expectations with team members and other stakeholders. 

• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests. 

• Explore opportunities to add value to job accomplishments. 

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s Degree in Business or a related field and three years of experience coordinating or managing various projects

• OR High School Diploma/GED and seven years of experience

• OR Associate’s Degree and five years of experience

• OR Master’s Degree and two years of experience 

• Effective relationship building skills 

Preferred qualifications for the ideal future caregiver include:

• Project Management Certification (PMP)

• Experience working in project management, specifically with project documentation, planning, executing, monitoring/controlling and closing

• Experience in project management systems

• Served as a system owner in a previous role

• Experience with project risk mitigation strategies

• Knowledge of all five project process groups

• Familiar with predictive, hybrid and agile project methodologies

Physical Requirements:

• Ability to perform work in a stationary position for extended periods

• Ability to operate a computer and other office equipment

• Ability to communicate and exchange accurate information

• Ability to travel throughout the hospital system

• Must have own transportation to travel to multiple sites. 

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.