Project Manager - Compliance

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
• The required work schedule for this position is: Monday - Friday during business hours

The Compliance Department at HealthRIGHT 360 supports the organization’s mission by promoting a culture of ethics, accountability, and regulatory integrity across all programs. The team ensures compliance with federal, state, and local laws, as well as contractual and accreditation standards, through ongoing monitoring, training, internal audits, policy guidance, and incident oversight. By partnering with staff and leadership, the department helps safeguard client rights, minimize risk, and ensure that services are delivered in accordance with the highest standards of quality and transparency.

The Project Manager, Compliance coordinates compliance projects, audits, corrective actions, policy implementations, and process improvements. This role manages project tracking, facilitates cross-functional collaboration, monitors progress and risks, and supports consistent compliance practices through effective workflows, reporting, and documentation.

This role is open to candidates statewide, with a preference for those based in Southern California due to program locations. Occasional travel to agency locations, program sites, or external meetings may be required for audits, compliance reviews, project implementation, and other organizational initiatives.

KEY RESPONSIBILITIES 

Compliance Project Management and Compliatric

• Lead project management for audits, corrective actions, policy and form implementation, training rollouts, and other compliance initiatives.
• Create and maintain Compliatric project/work plans with clear owners, deliverables, milestones, deadlines, supporting documentation, status updates, and closure notes.
• Facilitate check-ins, follow up on commitments, identify risks, delays, dependencies, and unresolved issues, and escalate barriers to the MDCA when intervention or a decision is needed.
• Review Compliatric entries for completeness, timeliness, clarity, and alignment with SOPs and approved templates; provide routine status, overdue-item, and risk reports.
• Maintain practical job aids, checklists, workflow guidance, and reporting tools that support consistent use of Compliatric.
• Support the development, maintenance, and consistent use of Compliance Department SOPs, templates, workflows, and project-management tools.
• Identify gaps and recommend practical workflow improvements that strengthen consistency, efficiency, and accountability.

Audit and Corrective Action Support

• Support the MDCA and Compliance leadership in audit related workflows before, during, and after internal and external audits, regulatory reviews, site visits, and accreditation activities.
• Ensure audit-related tasks, document requests, corrective actions, and follow-up items are tracked in Compliatric or other approved tools.
• Confirm that responsible parties have been identified for corrective action plans, project/work plans, and audit follow-up activities.
• Assist in organizing audit preparation materials, status updates, and post-audit debriefs, including lessons learned, workflow gaps, and improvement opportunities.

Policy, Form, and Training Rollout Coordination

• Coordinate project plan for implementation activity for new or revised policies, procedures, forms, compliance tools, and related training, including stakeholder review, communications, training, document control, and follow-up monitoring.
• Ensure plans identify affected departments, required actions, owners, deadlines, and completion measures.
• Track adoption and completion, collaborate with subject-matter experts, and escalate barriers or delays as appropriate.

Cross-Departmental Project Facilitation

• Serve as the Compliance Department's liaison to the agency's Project Management Committee and represent Compliance in cross-departmental planning.
• Facilitate projects involving Compliance and departments such as Program Operations, Quality Improvement, Health and Safety, Human Resources, IT/EHR, Billing, Contracts, Finance, and Training.
• Clarify project scope, roles, timelines, deliverables, dependencies, risks, decision points, and communication expectations; translate compliance requirements into actionable tasks and promote shared accountability.

Regulatory and Contract Information Coordination

• At the direction of the MDCA, incorporate regulatory and contract guidance from the Manager of Contract Compliance into audit tracking, project plans, implementation checklists, and related workflows.
• Document regulatory or contract requirement guidance used in project plans.
• Coordinate handoffs between subject-matter experts and operations, and escalate questions, gaps, or conflicting information to the MDCA.

Communication, Reporting, and Continuous Improvement

• Provide routine project status updates to the MDCA and other Compliance leaders as assigned.
• Prepare concise reports, dashboards, summaries, and tracking tools for compliance projects, audit follow-up, corrective actions, and Compliatric utilization.
• Communicate expectations, timelines, barriers, and next steps clearly; document commitments, owners, due dates, and outcomes.
• Identify issues requiring leadership decisions, escalate them in a timely and organized manner, and recommend improvements to strengthen responsiveness, consistency, and quality.
• Participate in department planning, workgroups, and special projects as assigned; perform other duties as assigned.

QUALIFICATIONS

Credentials

• Bachelor’s degree in business administration, healthcare administration, compliance, project management, or a related field preferred.
• Project Management Professional certification, Certified Associate in Project Management, Lean Six Sigma training, or similar project management/process improvement training preferred.

Experience

• Minimum of 3 years of experience managing projects, workflows, operations, compliance activities, quality improvement initiatives, healthcare administration, or related work.
• Experience in compliance, healthcare operations, quality improvement, project management, or a related field.
• Experience in behavioral health, healthcare, nonprofit, or regulated environments preferred.