Project Manager 2

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed.

Services:

• Teaching

• Learning Solutions

• Data Systems

• IT Solutions

• Financial Solutions

• Equity in Education

• Equitable Education

• Recovery Services

Serves as a Project Manager for software implementations and post-implementation services management using project management and service management best practices. Provide hands-on project management leadership and support for specific projects across the region in accordance with the strategic vision set forth by the region.  

Accountable for managing specific projects, from small to large scale

Provide project management guidance and direction to consultants and operational staff to support the PMO and Region initiatives  

Actively utilize, and provide assistance to others with, project management best practices that includes but are not limited to: 

• Scope Management (change requests) 

• Time Management (schedules) 

• Cost Management (budget, costs, and pricing) 

• Quality Management (strategy and testing) 

• Communications Management (reporting and escalations) 

• Risk/Issue Management  

• Stakeholder Management 

• Systems Development Lifecycle 

Actively utilize, and provide assistance to others with, service management best practices that includes but not limited to:

• Relationship Management

• Change Management

• Service Desk Management

• Incident Management

• Problem Management

• Service Level Management

• Continuous Improvement

Work with local managers to resolve resource constraints and build capacity in client teams

Ability to direct team members in a matrixed organization

Proven ability to apply advanced problem-solving techniques (root cause analysis, alternatives, solutions)

Proven ability to apply effective communication techniques

Proven ability to identify gaps across projects and document strategy and recommendations to resolve

Ensure projects meet or exceed objectives

Advise and support strategic initiatives to develop and train consultants on best project management practices

Prepare internal and external high-level executive reports for managers and senior staff

Develop and deliver internal trainings as part of building project management capacity in client teams across the region, as requested

Provide after-hours support and travel, as required

• Critical thinking and problem solving

•  Planning and organizing work efficiently within set time limits and other constraints

• Ability to effectively communicate and influence outcomes with clients, project teams and development staff

• Leverage consistent and proven decision- making approaches

• Strong Microsoft Office applications skills (preferably with Project, Excel, Word, PowerPoint, and Access)  

• Proficient in Project Management concepts, practices, and procedures

Required Experience: 

• Bachelor's Degree in a related field, master’s degree preferred or equivalent experience (preference for focus on business administration and/or public policy)

• Project Management Certification (PMP)

• Knowledge of technological solutions

• Experience within the Software Development Life Cycle (SDLC), preferably within Education Technology domain

• Reside in North Carolina, South Carolina, Georgia, or Florida

Preferred but not Required: 

• Information Technology Infrastructure Library (ITIL) certification

• Knowledge of K-12 education technology solutions

• Education consulting experience

• Experience with Jira

• Experience with post-implementation service management with a Service Desk team

• Bachelor’s degree or equivalent experience required

• 7+ years Direct work experience in project management capacity; Experience with people management; Experience in strategic planning; Experience with risk management; Experience in change management

Working Conditions

• Office Setting

#LI

#EDU

#LI-KA1

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

As required by applicable law, PCG provides the following reasonable range of compensation for this role: $80,000-$100,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.