The Project Coordinator will manage CRM marketing projects, assist Customer Success Managers, track tasks, and ensure timely delivery of project deliverables while coordinating with teams and clients.
ABOUT APPLY DIGITAL
Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.
Our 750+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.
Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to ten cities across North America, South America, the UK, Europe, and India.
At Apply Digital, we believe in the “One Team” approach, where we operate within a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.
Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.
Visit our Careers page to learn how we can unlock your potential.
About us: Apply Digital’s Marketing Services division is a rapidly expanding full-service Martech team with team members in the US, Europe, LATAM, and Asia. As a personalization agency, we bridge the gap between creative, marketing, and strategy. We specialize in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS), and MarTech implementations. We work with 50+ clients, ranging in size from companies like YETI, Upside, and Nutrafol to established marquee brands like A+E Networks, Afterpay, and Stanley Black & Decker.
Role: We are looking to bring on a Project Coordinator, as a part of our Marketing Services Team, you will assist with a variety of CRM marketing projects simultaneously. This person would work heavily with our strategy, creative, and email production teams. This role is a mix of great project management combined with internal team interactions, and the role will gain exposure working with a mix of startup and marquee brands in a fast-paced environment. Our Coordinators will work closely and collaborate with Customer Success Managers to serve as a conduit between our clients and the team, keeping us on track to fulfill projects and ensuring our success in meeting project deadlines.
Responsibilities:
- Effective project management of all assigned project resources, ensuring all deadlines are met with an accurate and high-quality product.
- Provide assistance to the Customer Success Manager who is responsible for guiding the client through the support process. This role will customize the deliverables and dates according to the specific project, and effectively manage all deliverables and communications with the Customer Success Manager and sometimes the client.
- Participate in all internal meetings, ensuring all client requests are ticketed and contain sufficient information, as well as provide answers to any questions from other internal team members.
- Track all tasks in our project management tool, and partner with our internal team to ensure sufficient resourcing and on-time delivery of assets.
- Identify any roadblocks that prevent a project from being delivered on time. Partner with our internal team to determine how to remove roadblocks.
Minimum requirements to be considered:
- 1+ years working in a project management role.
- 1+ years working with a marketing team or serving marketing as a client.
- Strong project management and accountability skills are extremely important! You will ensure we’re delivering on project goals every step of the way.
- Experience with routing feedback and assets between different stakeholders.
- A track record of great communication between teams or clients.
- Familiarity with marketing programs and methods, including marketing plans, strategic recommendations, A/B testing, execution, and reading results would be a plus for any candidate.
The ideal candidate:
- Has superior written skills, epic organization, email etiquette, and communication skills.
- Is a people person and has a good attitude, friendly, and thrives in a team environment.
- Has excellent attention to detail, with the ability to read through emails and documents and fully take in all information and break it down into tasks.
- Has worked in project management tools (Asana, Monday, Wrike, Trello)
- Worked in an organization that has multiple teams and can communicate well cross-functionally.
- Is a self-starter and motivated.
LIFE AT APPLY DIGITAL
At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you:
Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That’s why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.
For more information, visit the Diversity, Equity, and Inclusion (DEI) section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at [email protected].
Top Skills
Asana
Monday
Trello
Wrike
Apply Digital Los Angeles, California, USA Office
3113 S La Cienega Blvd, , Los Angeles, CA, United States, 90016
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