Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
We are looking for a Project Administrator, Client Services to join our team!
The Project Administrator, Client Services will partner with our Promotional Medical Education client services teams to provide critical account management support to meet the client’s strategic objectives. The position will be involved in client meetings and communications to ensure the support of flawless planning across multiple platforms to achieve successful deliverables. This role will be familiar with the overall campaign and project scope, as well as the objectives to effectively coordinate the activities of the cross-functional team.
This is a hybrid role, based in New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.
What you’ll do:
Provide project-related support and logistics for the execution of programs, as well as communications for such things as contracting, speaker trainings, and advisory boards
Serves as liaison between healthcare providers (HCPs), clients, and the company and is responsible for the preparation and dissemination of all communications regarding the project, as well as ensuring their deliverables are of the highest quality at all times.
Assist Project and Account Managers with detailed project schedule updates and budget management, while ensuring that all progress, time, and effort reporting is based on current and accurate information
Communicate relevant campaign/project information (e.g., status, issues, potential risks) to the cross-functional team, as needed
Prepare communications and route documents through quality processes, in preparation for client review/approval
Monitoring and performing analysis of risk, issues, and problems for trends that may require corrective action from Project Managers
Assist with the facilitation of all internal team meetings as directed by the Project or Account Managers, including but not limited to developing team meeting agendas, notes and following up on action items as appropriate
Serve as the internal team liaison regarding project task details and questions
Follow all policies, procedures, industry standards, and compliance guidelines and ensure team members’ adherence
Under direct supervision, the PACS is a key member of the department, managing logistical deliverables such as HCP communications, coordination, and materials, and assisting with travel logistics
Any other duties as reasonable assigned; duties and responsibilities may be removed, modified, or added by leadership at any time as business or operations require
This position is a perfect fit for you if:
Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
You are a highly organized self-starter, able to work independently and under tight deadlines.
This position may require moderate overnight/weekend travel (approximately 10%); the Project Administrator provides on-site leadership of program management at events such as speaker training meetings and advisory boards for HCPs
This position requires occasional nonstandard work hours (up to 20%) in accordance with project needs, deadlines, deliverables, and urgent requests
What you should have:
Associate degree required, BS/BA degree in a business/marketing preferred; equivalent work experience will be considered
2 years of professional project management, marketing, client, or account management experience required
Pharmaceutical, life sciences, or biotech knowledge preferred
Must have working knowledge of Microsoft Office, including Teams
Effective communication skills and professionalism (this position will work directly with KOLs)
Willingness to pursue and continuing professional development program
Pay Range: $62,000.00-$72,000.00 + overtime
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.
Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, Boston, San Francisco, Carmel (IN), Manchester (UK), Edinburgh (UK), and London (UK) – that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: www.realchemistrybenefits.com
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
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Real Chemistry Beverly Hills, California, USA Office
9465 Wilshire Blvd, Beverly Hills, California, United States, 90212
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