Program Operations Coordinator (Hybrid)

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what’s happening now and shape what’s coming next.  Vantor is a place for problem solvers, changemakers, and go-getters—where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.

Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).

Please review the job details below.

The Program Operations Coordinator is a junior member of the Program Management team, working alongside Project Managers and Program Managers to support delivery across the team’s portfolio. The role’s primary focus is coordinating the implementation and ongoing maintenance of imagery access guidelines. This includes tracking operational updates, maintaining accurate documentation, facilitating access requirements, coordinating with stakeholders, and reporting support. The coordinator also provides GIS-related support to other projects and programs, contributing across team priorities as needs evolve. This position builds experience in geospatial operations, cross-functional coordination, and program delivery, with potential to grow into broader project management responsibilities over time.

Success requires navigating complex and evolving environments, building cross-functional alignment, maintaining visibility into operational impacts, and delivering timely, sustainable outcomes.

• Serve as the day-to-day coordinator for access request intake, coordination, tracking, implementation, verification, expiration management, and closure.

• Coordinate access request activities across operational, technical, legal, compliance, program, product, and other stakeholder groups.

• Ensure new restricted areas, approved exceptions, and changes to existing restrictions are implemented accurately, on time, and in accordance with requirements.

• Maintain authoritative, complete, traceable, and accessible records of restrictions, exceptions, effective and expiration dates, decisions, implementation status, and supporting documentation.

• Validate that operational systems reflect current restrictions and approved exceptions; coordinate resolution of discrepancies.

• Assess impacts, dependencies, implementation complexity, readiness requirements, and business-disruption risks; facilitate readiness reviews and go/no-go decisions as appropriate.

• Facilitate access request audit activities, including preparation, evidence collection, issue tracking, corrective actions, and closure.

• Support monthly and quarterly reporting on status, trends, exceptions, risks, issues, and implementation activity.

• Contribute to process improvements efforts to improve access request processes, exception workflows, auditability, consistency, and efficiency while supporting stabilization, ownership transition, and continuous improvement.

• Must be a U.S. citizen.
• Bachelor’s degree in Business Administration, Geography, or a related field plus two or more years of professional experience. If no Bachelor’s degree, equivalent professional experience is acceptable.

• Excellent written and verbal communication skills.

• Ability to respond promptly to time-sensitive requests and manage competing priorities in a fast-paced environment.

• Ability to assess complex or unusual requests, identify missing information, ask clarifying questions, and escalate issues appropriately.

• Strong organizational skills, including the ability to track multiple requests or projects from intake through closure and maintain accurate records.

• Proficiency with spreadsheets and tracking tools, including managing multiple trackers concurrently.

• Ability to work independently while collaborating effectively within a multidisciplinary, geographically distributed team.

• Sound judgment and discretion when handling customer, data access, or other sensitive information.

• Experience using tools such as Jira, ArcGIS Pro, and Google Workspace.

• Experience maintaining or updating geodatabases.

• Experience creating, editing, transforming, and validating spatial geometries.

• Process improvement and automation mindset, with the ability to identify opportunities to streamline workflows.

• Experience documenting processes and workflows.

• Experience supporting executives.

• Strong analytical, troubleshooting, and problem-solving skills.

Pay Transparency: To support pay transparency, Vantor includes salary ranges in all U.S. job postings. Starting pay for this role will fall within the listed range and will be based on factors such as experience, qualifications, skills, location, and market conditions. Candidates who meet the minimum requirements for the role should not expect to receive compensation at the top of the range. The listed range reflects the expected pay for this position, and final offers will be determined based on each candidate’s experience, expertise, and alignment with the role.

For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.

Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: https://www.Vantor.com/careers

The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire.  If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. 

The date of posting can be found on Vantor's Career page at the top of each job posting.

To apply, submit your application via Vantor's Career page.

EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.