PROGRAM MANAGER (Contract)

About ThinkTRUE 

ThinkTRUE is a minority-owned marketing agency. We specialize in engaging 

diverse, culture-driving and historically underrepresented communities. We are 

focused on community-building through brand initiatives that center inclusive and 

authentic marketing. 

Whether we are empowering store athletes in new ways for Nike, appealing to high- 

net-worth investors of color in the U.S. for UBS, or celebrating HBCU students on 

campus with Chase; ThinkTRUE is a solutions-agnostic consultancy that always puts 

the people and culture first. 

We think “disruptive” should be “productive,” and we think brands can lead the 

way. We keep it real. We Think TRUE. 

SUMMARY OF POSITION  

ThinkTRUE is seeking a 3-month freelance, LA-based Program Manager, to support the planning and execution of live events and experiential programs. This role reports directly to the Senior Production Director and is initially structured as a contract position, with the potential to convert to full-time based on performance and team fit. 

As Program Manager, you bring deep experience in live event production, game presentation/operations, or large-scale entertainment environments. You are equal parts strategic and hands-on—able to build a show from the ground up, manage budgets and vendors, and step into a stage manager or show-caller role during execution. You thrive in fast-paced environments, collaborate seamlessly across teams, and are passionate about creating memorable live experiences.  

ESSENTIAL JOB FUNCTIONS  

NORTH STAR:  

Can independently build, manage, and execute live event programs, from concept through show execution, by developing production plans, run-of-show documentation, and budgets while maintaining creative integrity, operational efficiency, and high production quality.  

• Manage event budgets across multiple projects, identifying efficiencies while maintaining production quality  

• Develop and manage all production materials including, run-of-show documents, scripts, cue sheets, production schedules, staffing plans, and supply lists 

• Oversee event execution on-site, serving in a stage manager and/or show-caller capacity while maintaining show flow & timing 

• Lead and manage production staff, crew, and on-site teams, including briefings, call times, and real-time troubleshooting  

• Book, manage, and coordinate talent and vendors (A/V, DJ, Emcees/Hosts, Speakers, etc.), including scheduling, briefings, technical requirements, contracts, and payments  

• Collaborate cross-functionally with Creative and Account teams to integrate ideas while ensuring feasibility, budget alignment, and executional excellence  

• Support additional events as needed, ranging from staffing and briefing assistance to full in-person execution  

• Maintain clear and consistent communication with internal teams and external partners throughout all phases of production  

• Ensure all production documentation and post-event wrap materials are completed accurately and on time  

DESIRED SKILLS AND EXPERIENCE  

EDUCATION / EXPERIENCE  

• Bachelor's degree in Communications, Event Management, Sports Management, or a related field (or equivalent professional experience)  

• 5+ years of experience in live event production, game presentation, entertainment management, or large-scale experiential events (sports experience preferred)  

• Demonstrated experience building run-of-show documents and production scripts, not solely executing pre-written shows  

• Proven ability to manage talent and production crews in high-pressure, live-event environments  

TECHNICAL & OPERATIONAL SKILLS  

• Strong understanding of live event production flow, timing, and creative storytelling  

• Proficiency in Microsoft Office, Google Suite, and production tools (e.g., Shoflo – 1+ year experience required; Asana)  

• Working knowledge of A/V systems, lighting, and special effects coordination  

• Budget management experience required; familiarity with tools such as Procim is a plus  

• Photoshop experience a plus  

OTHER QUALITIES AND SKILLS  

• Highly organized with exceptional communication and multitasking abilities  

• Coachable mindset with openness to feedback and growth  

• Collaborative and relationship-driven, with the ability to work effectively across departments and with vendors  

• Comfortable working non-traditional hours, including early mornings (as early as 3am), nights, weekends, and holidays  

• Able to stand, sit, and walk for extended periods during event days  

• Passionate about creating memorable, high-quality live experiences  

• Established relationships within the A/V and venues  

• Experience working with A-list talent and well-known influencers  

 Compensation Range: $300-$400 daily flat rate. This is the pay range Think True believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on level of experience, relevant skills, professional certifications, market pay, and demand for the role. Think True reserves the right to modify this pay range at any time.