UpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. This innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott!

We're a Series B tech startup with 120+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape.

We are only accepting applications from candidates living in the following States:

California, Washington, Oregon, Arizona, New Mexico, Colorado, Nevada, Utah, Texas, Idaho, Illinois, North Carolina, South Carolina, Maryland, Florida, & Hawaii

What you'll do:

• Own a critical part of our core product roadmap, while providing direction to Associate Product Managers
• Work closely with design, engineering, and the business to determine product requirements, feasibility, usability, product flow, and devise a plan to test and iterate on it with customers
• Define and drive the product goals, and the KPIs by which we’ll measure success
• Help balance company growth initiatives with core product needs through clear communication and rationale
• Maintain a prioritized product backlog and conduct sprint meetings (grooming, planning, retro, etc)
• Help run and refine our product development process
• Maintain a holistic understanding of the business, the industry, and the competitor landscape
• Set and communication project timelines and release schedules, and reset expectations when things change
• Help define and coordinate A/B tests to explore and validate new ideas
• Work with the Customer Success team to establish a customer feedback → product backlog pipeline
• Learn everything about our customers through interviews and data analysis

What we're looking for:

• 3+ years of product management experience
• Professional demeanor and a desire to exceed expectations 
• Comfortable working with raw data sets to develop insights (i.e. spreadsheet skills)
• A high standard for the quality of the product’s design and user experience
• Excellent verbal and written communication skills
• Growth mindset: not afraid to make mistakes, try new things, and keep learning!
• Experience working with engineering teams and /or a technical background yourself
• Have used Agile Methods to run backlog grooming, sprint planning, standups
• Bachelor's degree preferred

Employee Benefits:

Full-time team members at UpKeep receive stock options, paid holidays, unlimited vacation/sick time, 401(k), 12-week paid parental leave, affordable health insurance options, FSA, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. 

Company History & Product:

UpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage!

Today, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!

We've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate is discussions, webinars, podcasts, and courses.

Learn More!

www.onupkeep.com

www.onupkeep.com/careers

UpKeep Technologies Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. Please let us know if you need accommodation due to disability. We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace by hiring people from all racial, ethnic, and socioeconomic backgrounds.