Sr. Growth Product Manager at UpKeep Technologies

| Greater LA Area | Remote
Sorry, this job was removed at 4:30 a.m. (PST) on Monday, August 16, 2021
Find out who's hiring in Los Angeles.
See all Product jobs in Los Angeles
UpKeep is the top-rated software revolutionizing Asset Operations Management. We provide cloud-based SaaS, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our mobile-first solutions are modernizing workflows for deskless teams, and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott!

We're a Series B tech startup with 120+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote or remote-hybrid from our Los Angeles HQ. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, and FrontRunners on Software Advice.

We are only accepting applications from candidates living in the following States:
California, Washington, Oregon, Arizona, New Mexico, Colorado, Nevada, Utah, Texas, Idaho, Illinois, North Carolina, South Carolina, Maryland, Florida, & Hawaii


As our Sr. Growth Product Manager, we're asking you to address 3 key questions:

  • How can we increase product adoption when our customers first sign up?
  • How can we create a product funnel that will encourage customers to upgrade without being contacted by a salesperson?
  • How can we reduce churn when our customers become unengaged?

What you'll do:

  • Learn everything there is to know about our customers, the product, and the problems we aim to solve!
  • Work hand-in-hand with engineering, design, marketing, customer success, and sales to determine product requirements, feasibility, usability, product flow, and devise plans to test growth
  • Help define and coordinate A/B tests to explore and validate new ideas for growth
  • Define and drive the product roadmap, goals, and the KPIs by which we’ll measure growth and adoption
  • Help balance company growth initiatives with core product needs through clear communication and rationale
  • Maintain a prioritized product backlog and conduct sprint meetings (grooming, planning, retro, etc…)
  • Set and communication project timelines and release schedules, and reset expectations when things change
  • Maintain a holistic understanding of the business, the industry, and the competitor landscape

What we're looking for:

  • 3-5 years of growth product management experience
  • Growth mindset - not afraid to make mistakes, try new things, and keep learning!
  • Experience working with BOTH engineering and marketing teams is a huge plus
  • Experience using Agile methodology to run backlog grooming, sprint planning, standups
  • Comfortable working with raw data sets to develop insights (i.e. spreadsheet skills)
  • A professional demeanor and a desire to exceed expectations 
  • A high standard for the quality of the product’s design and user experience
  • A high degree of organization and attention to detail
  • Excellent verbal and written communication skills
  • Bachelor's degree preferred

Employee Benefits:

Full-time team members at UpKeep receive stock options, paid holidays, unlimited vacation/sick time, 401(k), 12-week paid parental leave, affordable health insurance options, FSA, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. 

Company History & Product:

UpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage!

Today, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors modernize the way thousands of businesses around the world manage facilities, inventory, and equipment. Our Asset Operations Management software and powerful cloud ecosystem are helping teams achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!

We've raised $50 million in VC funding following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate is discussions, webinars, podcasts, and courses.


Learn More!
www.onupkeep.com
www.onupkeep.com/careers


UpKeep Technologies Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. Please let us know if you need accommodation due to disability. We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace by hiring people from all racial, ethnic, and socioeconomic backgrounds.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • JIRAManagement
    • SalesforceCRM

Location

We are a mostly remote team; however, our HQ is in Westwood Village near UCLA. Local employees love that we're surrounded by restaurants and stores.

An Insider's view of UpKeep Technologies

What’s the vibe like in the office?

Although most employees are working remote, we have created a very casual work environment. We don't believe in strict rules or corporate dress codes. We trust our employees to get their work done and refuse to micromanage. We foster personal and professional growth, but we like to have fun too!

Tyler

Staff

What are UpKeep Technologies Perks + Benefits

UpKeep Technologies Benefits Overview

We have worked very hard to develop an inclusive company culture. Full-time employees here receive top-notch benefits such as equity, unlimited vacation & sick time, 401k, paid holidays, and very affordable health insurance options. We think you'll love our casual dress code, fully stocked kitchen, draft cold brew, meditation rooms, focus on sustainability, weekly catered lunches, and dog-friendly office. We value a work-life-balance and believe that family and personal health should always come first. Our mission is to empower maintenance teams to revolutionize their businesses and we are constantly celebrating the impacts we make.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
More Jobs at UpKeep Technologies27 open jobs
All Jobs
Dev + Engineer
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Operations
new
Los Angeles
Product
new
Los Angeles
Sales
new
Los Angeles
Sales
new
Los Angeles
Sales
new
Los Angeles
Sales
new
Los Angeles
Developer
new
Los Angeles
HR + Recruiting
new
Los Angeles
Operations
new
Los Angeles
Project Mgmt
new
Los Angeles
Sales
new
Los Angeles
Sales
new
Los Angeles
Marketing
new
Los Angeles
Product
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Operations
new
Los Angeles
Sales
new
Los Angeles
Operations
new
Remote
Developer
new
Los Angeles