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Senior Product Manager - Member Experience

| Greater LA Area

FabFitFun is one of the world's fastest growing ecommerce and digital media companies, delivering everything a woman needs to feel great from the inside out -- both digitally and physically through our seasonal subscription box.

We are seeking a Senior Product Manager to join our Box & Member Experience team, which oversees core digital membership offerings including box-related features (such as our Customization program) and member-only flash sales. As an early member of our growing Product team, you will have the opportunity to drive major impact for the company by leading high visibility initiatives that improve the overall customer experience while moving the needle on key metrics.

What you’ll do:

  • Own product lifecycle from initial conception to launch, this means defining product requirements, creating wireframes, writing specs, and working closely with Engineering and Design to build, design and launch features against a planned release schedule
  • Define key success metrics and leverage data to make decisions quickly and iteratively
  • Drive the product vision, roadmap and strategy for your product area and/or subset of features; ideate on new features and bring fresh ideas to the table
  • Work closely with other Product Managers to solve business challenges, manage feature dependencies and maintain architectural integrity
  • Coordinate with stakeholders from across the organization to understand and prioritize needs while serving as an advocate and resource for Product
  • Execute Product responsibilities related to core business operations working regularly with Operations, Marketing and Customer Service teams

What you’ll bring:

  • Bachelor’s degree in Computer Science, Business, or related field required
  • 3+ years of product management, business strategy, finance or consulting-related experience
  • Ideal candidate NEEDS to be a self starter who can take on and execute projects with little direction
  • Must be comfortable working in a dynamic, fast-paced environment with many live operational demands
  • Team player - we’re a tightknit team and do what it takes to get things done!
  • Strong project management skills, able to work on multiple projects at the same time and meet time-sensitive deadlines
  • Excellent problem solving, analytical thinking, and communication skills
  • Excellent Excel skills
  • Bonus points if you have: 
    • Basic coding in HTML/CSS, PHP, Javasccript, etc.
    • Photoshop or equivalent
    • Experience with WooCommerce, Magento, or equivalent a plus
    • SQL / data analysis

What you’ll get:

  • Opportunity to lead high visibility initiatives to improve customer experience 
  • Ability to work on features used by hundreds of thousands of subscribers 
  • Amazing benefits including medical, dental, vision, FSA, and 401k
  • Unlimited PTO
  • Catered meals, kitchen stocked with great snacks and drinks
  • Free FabFitFun subscription and and quarterly credit in the Add-Ons store
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • SqlLanguages
    • HadoopFrameworks
    • SparkFrameworks
    • Google AnalyticsAnalytics
    • AsanaManagement
    • WrikeManagement
    • SalesforceCRM
    • IterableEmail

Location

In the heart of West Hollywood! Close to many staples of the LA area including The Beverly Center, The Grove and popular restaurants and bars.

What are FabFitFun, Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Stocked Kitchen
Stocked kitchen with amazing snacks that suit both looking for something healthy or a sweet treat in the afternoon. Kombucha & cold brew also on tap!
Some Meals Provided
FabFitFun offers 3 catered a meals a week at our HQ in West Hollywood. Breakfast provided on Monday, while Lunch is provided on Tuesday and Friday.
Parking
Paid parking available for all of our employees with a paid parking incentive for those who commute to the office and don't require a parking spot or vouchers.
Pet Friendly
Dog friendly office!
Fitness Subsidies
You will have access to our online digital streaming platform (FabFitFun TV) that hosts a library of online fitness classes from top studies. Also hosted fitness classes every quarter in nearby gyms.

Additional Perks + Benefits

Generous compensation package and extensive benefits. 12 weeks’ paid parental leave. Free FabFitFun subscription and tons of beauty freebies! Daily impact on personalizing the FabFitFun member experience.

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