About Us 

At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.

The Role

The Ecosystem team is looking for a dynamic and passionate Senior Product Manager to lead our next level of growth at SimplePractice. This PM will be focused on building the infrastructure that will delight other Product teams, accelerating our ability to scale as a company.

The Ecosystem team helps support the rest of our Experience Product teams and works cross-functionally with the Marketing, Customer Success, ISC (Infrastructure, Security, and Compliance) and Data teams to ensure alignment and provide them with empowering services to support them. This team builds products for both internal and external customers and is obsessed with delivering the best possible user experience at every level.

Responsibilities

• Help shape the multi-year vision and define our API and platform strategy
• Evaluate and support partnerships and integrations with application developers and solution partners
• Lead the efforts on converting existing product offerings into platform offerings that can be consumed by internal teams
• Guide the creation of platform capabilities that are delightful and scalable
• Define a set of KPIs to measure business and operational impact, and be able to analyze them and utilize them in decision making processes
• Work autonomously and be able to take ownership of product prioritization decisions
• Work closely with engineers, product managers, designers, and other stakeholders to take products ideas from concept to launch
• Translate a larger strategic vision into a concrete, prioritized plan that can be executed on to deliver an MVP and iterative improvements
• Opportunity to expand your ownership to additional product areas
• Opportunity to grow your area of responsibility and build a team
• Opportunity to propose new product initiatives for the company
• Opportunity to co-define the best ways of working for our product development team

Desired Skills & Experience

• At least 5 years of experience building and launching platform offerings, including APIs and/or microservices, for internal and external consumption
• Comfort with ambiguity and breaking down complex technical challenges which impact multiple product teams
• Proven experience writing great documentation for a technical audience
• Capable of synthesizing unstructured data and inputs to inform prioritization decisions
• Experience conducting interviews with customers to uncover product opportunities
• Drive to understand underlying problems, test assumptions and iterate on solutions
• Clear, concise and effective written and verbal communication skills
• Demonstrated ability to quickly absorb technical concepts and effectively simplify and communicate them to a non-technical audience
• Takes initiative to drive projects forward within a fast-paced environment
• Experience with any of the following is a plus: products that manage referrals, products that manage coordination and/or communication between multiple parties, group chat products

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, we may collect the following categories of personal information about you:

• Identifiers (e.g., name, address, email address, and phone number); protected characteristics (e.g., sex, gender, age, citizenship, disability status, and veteran status); professional or employment-related information (e.g., employment history, educational background, certificates and licenses, work eligibility information and other information obtained from your resume, cover letter, your responses to our application questions, background check forms, and your references); other personal records (e.g., signature, photograph, and criminal background information); and inferences drawn from personal information collected (e.g., creating a profile that reflects your abilities and aptitudes).

We collect the above categories of personal information for the following business purposes:

• To perform recruitment and hiring services; to manage the workforce; to comply with federal and state laws, and to maintain security (e.g., to detect and prevent against security risks and incidents, to prevent against fraudulent or illegal activity, and to ensure compliance with our company policies and procedures).

For more information about our privacy practices, please visit our Privacy Policy or contact us at [email protected].