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Product Manager

| Santa Monica
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The Black Tux is reinventing the formalwear rental industry so guys can show up at their best on the days that matter most. The company designs and manufactures modern rental suits and tuxedos that actually fit—made of 100% wool, ordered online or in one of our showrooms, and delivered for free. Using a combination of machine learning, tailor-trained fit specialists, and industry-leading customer service, The Black Tux guarantees a perfect fit every time.

As the Product Manager for the internal tools team, you will work with key stakeholders and team members across the organization to streamline and optimize our back office systems in order to provide a best-in-class service experience for our customers. You will report to the Director of Product Management, and work closely with our on-site development team to ensure that new product initiatives are appropriately prioritized, spec’d and implemented in order to hit our key objectives. This is a unique opportunity to be part of an early stage company with a killer product that is backed by Silicon Valley’s top investors.

 

What You'll Do

  • Write detailed product specifications and usability testing plans to create new website functionality and features
  • Understand The Black Tux’s product strategy and help in determining its direction, especially with regards to internal tools development
  • Communicate with internal stakeholders on priorities, status, and results of launched initiatives
  • Work with the Product, Design, and Development Teams to establish and execute on a Product Roadmap achieving optimization, innovation and growth
  • Track and analyze performance based on KPIs and secondary measures in order to evaluate product performance and make informed decisions around prioritization
  • Support internal clients (ops, customer care) in operational functions related to technology initiatives
  • Own prioritization and negotiation of features that impact your product vertical

 

Who You Are

  • Bachelor's Degree (Technical or other analytical field is a plus)
  • 5+ years experience as a product manager designing/developing internet or related technologies, especially for e-commerce
  • Exceptional communication, organizational and analytical skills
  • High EQ and ability to work with different people across the organization
  • Technical understanding and ability to work with engineers; facility with web tech (HTML/CSS/Javascript) preferred
  • Solid understanding of system architecture
  • Passion for user experience, web technology, and e-commerce

Benefits and perks of working at The Black Tux

  • Exciting startup environment

  • Weekly catered lunches

  • Dog-friendly office

  • Complimentary dry cleaning & tailoring services

  • Health, dental and vision coverage

  • 401(k)

  • Paid parking

  • Parental leave (non-birthing parents included)

  • Open vacation time

  • Stocked kitchen & pantry

  • Apple equipment or whatever you need to be productive

  • Monthly team outings

  • Free suit and tuxedo rentals

 

We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities

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