See Tickets is an international ticketing organization which has offered a comprehensive suite of ticketing, marketing and event support solutions for over 25 years. Our experienced team supports over 8,000 promoters, festivals, performance venues, sporting events, and monuments across the globe including Troubadour Los Angeles, World Cafe Live in Philadelphia, Belly Up Aspen, Disco Donnie Presents, and Pitchfork Music Festival.

We are an equal opportunity employer. We serve a vastly diverse set of clients and customers in cities and towns all across the USA. We value inclusivity and diversity - especially diversity of thought. Come meet with us and find out if we’re the right team for you! Learn more

As a Product Manager, you’ll be a member of a growing product and design team responsible for creating products that service music venues, festivals, event promoters, and fans. This is a full-time salaried position in Los Angeles, CA.

Your Role:

• Contribute to the product vision and roadmap by analyzing how feature requests and improvements fit into the overall business strategy
• Collect data by interviewing users and stakeholders and analyzing competitor offerings
• Write and communicate product requirements to developers, designers, and stakeholders
• Work with development and QA teams to deliver features
• Plan beta tests with clients and gather feedback
• Be an ambassador for See Tickets products internally and externally by creating training materials with clarity on what a product can and cannot do
• Become an expert in See Tickets products

Requirements

• 3-5 years of Product Management experience in web, mobile, and/or digital products
• BA/BS in relevant field
• Self-starter mentality with a passion for technology, best practices, and research
• Proven leadership and strategic ability to drive product development
• Previous experience managing product requirements, deliverables, and documentation
• Strong communication skills, both verbal and written, with stakeholders at all levels of the organization
• High energy and capable of multitasking
• Process-driven and detail-oriented
• Ability to talk through product solutions and intake feedback
• A passion for music and entertainment
• eCommerce experience is a plus

Benefits

• Competitive Compensation
• Big Business backing with small business mentality
• Excellent, relaxed, caring work culture
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Open vacation policy, Sick & Public Holidays)
• Short Term & Long Term Disabilities