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Product Analyst

| Greater LA Area

We are looking for an Associate Product Manager/Product Analyst, this role will be pivotal within the Product Management team. The Associate PM will support product owners by performing a variety of product related tasks including, but not limited to, documenting product requirements, coordinating between cross-functional business and technology teams, assisting customer support with troubleshooting and analyzing bugs/issues, and assisting the Director of Program Management with release management activities.

 

Who we are:

CreatorIQ is the leading cloud solution for global enterprises to manage and optimize influencer campaigns at scale. We have global relationships with companies such as Mattel, Disney, Tiffany & Co, Airbnb, Ralph Lauren, CVS, Dell, Edelman, Creative Artist Agency, and many more. 

 

What you’ll do:

  • Troubleshoot and determine root cause for customer support issues
  • Write clear and concise product and functional specs
  • Analyze key success metrics, and rigorously test and optimize for them
  • Collaborate with cross-functional team members to gather and define product requirements
  • Define product acceptance testing criteria and product KPI metrics
  • Work in tight coordination with product delivery ensuring clear understanding of the product features by business team
  • Perform UAT activities for sprint and release cycles
  • Ability to work with Engineering teams explaining the requirements with clarity 

What you’ll need for this position:

  • 1-2 years experience in QA or Technical Support role
  • Understanding of agile development standards and PLC
  • Experience working in an entrepreneurial, learning environment with a team of Engineers and Product Managers
  • Strong problem solving skills and business acumen
  • Experience with social media platforms and/or influencer marketing preferred!


Read Full Job Description

Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Our campus has a variety of food trucks daily, green courtyard with free wifi, access to bocce ball, corn hole, giant chess, corn hole, and ping pong.

An Insider's view of CreatorIQ

What’s the vibe like in the office?

I enjoy waking up and coming into work every day! The environment is motivating, collaborative, respectful, and knowledgeable, with a fantastic group of people!

Jesse

Customer Success Lead

What does your typical day look like?

Imagine working for a company that truly has an incredible product, with leadership that actually believes in & supports their employees & also has the experience to know how to grow us intelligently. This combination is a recipe for success, & something I've only heard of, but never experienced personally before I started working for CreatorIQ

Steve

Strategic Account Manager

What makes someone successful on your team?

We’re a software company in hyper-growth mode, which means new team members join with the opportunity to rapidly grow their skillsets, and everyone makes time for everyone. Our team culture is unintimidating and collaborative -- any employee who brings fresh perspectives and big ideas will be championed and will find success!

Nate

Marketing Director

How would you describe the company’s work-life balance?

As a parent of two young children work life balance is extremely important to me. I will only get one chance to see my boys grow and though I love my job I wouldn't sacrifice them for it. CreatorIQ understands this and embraces the concept of family, even with our clients. How many companies have you worked for that host barbecues for its clients?

Chris

Senior Manager, Customer Support

What are CreatorIQ Perks + Benefits

CreatorIQ Benefits Overview

We offer competitive salary & stock options, highly subsidized health benefits, standing desks, fully stocked kitchen, monthly cell phone stipend, regular happy hours, social events, and more, & dogs welcome!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Highly diverse management team
We are continuously improving our D&I initiatives and successfully developed a diverse culture which is reflected in our leadership team.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2700 annually to their FSA.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
CreatorIQ offers stock options through its employee profit sharing program, including vesting over a four-year period.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
CreatorIQ has a fully stocked kitchen including snacks, coffee, espresso, tea, flavored waters, and kombucha !
Some Meals Provided
Happy Hours
Parking
We offer employees Free on-site garage parking.
Pet Friendly
CreatorIQ is a dog friendly office!
Fitness Subsidies
Monthly $75 well-being stipend through a platform called ThrivePass.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Online course subscriptions available
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