Growth Product Manager

| Remote
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Who We Are:

EZ Texting is the #1 text communications technology company delivering fast, easy, and effective solutions for businesses across a wide variety of industries. Dreamers first, we are at the forefront of revolutionizing the way businesses communicate with their customers and believe personal relationships can transform an organization’s ability to grow. 

Our employees are our greatest strength. We’re expanding quickly and scaling our teams to help accelerate growth while remaining committed to hiring exceptional, values-aligned talent. We have consistently been rated a Top 100 workplace and are committed to being a best-in-class employer for remote work — with benefits to match!

We are open to hire in CA, NY, TX, OR, GA, WA & PA, but welcome top applicants nationwide as we expand our operating boundaries.


Role Overview: 

The Growth Team at EZ Texting is a fast paced cross functional team that is responsible for increasing the rate of customer acquisition, retention, and revenue by rapidly optimizing products and inventing new marketing channels. Rather than owning a specific product, the growth PM is focused on improving a set of specific business metrics or commercial goals.  You’ll own the strategy, roadmap, and execution of key growth initiatives. You’ll drive strong decision-making through quantitative results, AB testing, and qualitative research and customer insights. 

Growth Product Manager candidates should exemplify a sense of urgency and excitement. They should have a strong lean towards standardizing processes (while knowing when to break them.) And above all combine a customer first mindset with analysis to motivate and drive results with talented teams.

 Primary Responsibilities:
  • Work with cross-functional teams to develop a strategy for product improvements, marketing changes, or process optimizations, and drive initiatives from implementation, to rollout, and on to acceleration. 
  • Collaborate with business stakeholders and teams to develop a roadmap of potential improvements to product, marketing, and sales channels that reflects business priorities, budget / cost, and timing
  • Collaborate with marketing to adapt landing pages and messaging for specific markets, launch and test new channels, and accelerate acquisition.
  • Build both back-end and customer-facing solutions to drive customers to experience product value. 
  • Prioritize initiatives, build consensus, and coordinate schedules with a team of engineers, designers, and analysts to ship high-quality experiences.
  • Conduct basic research, interviews, and usability testing to understand customer needs and how to meet them elegantly and effectively. 
  • Integrate user research, market analysis, and customer feedback into funnel content, UX and design to ensure products satisfy customer needs.
  • Inform roadmap decisions with quantitative and qualitative data on user behavior and experimentation (e.g. a/b testing, survey data, usability studies).
  • Define methods and metrics for identifying success and failure while ensuring the team is clear on their objectives.

Requirements: 
  • 1 to 2 years in a growth product role or x-functional product management in a SaaS or eCommerce environment. 
  • Excellent communication skills, written and verbal
  • Self Starter mentality 
  • Experience presenting at the leadership level
  • Deep knowledge of the user journey across multiple devices
  • Strong user experience sensibilities, familiarity with SaaS products, and UI best practices.
  • Strong use of analytics, user research, and business cases to drive decisions and improve products.
  • Ability to operate at a consistent fast pace while maintaining multiple projects.
  • Experienced in planning work for assigned work streams.

Benefits:

Benefits available to EZ Texting team members include, but are not limited to:

  • 100% paid medical, vision, dental and life insurance for self (generous coverage for families)
  • Stock options
  • 401(k) plan
  • Paid vacation and unlimited sick leave
  • Paid parental leave
  • Annual personalized learning reimbursement
  • Quarterly wellness reimbursement
  • Remote-work optimization benefits including:
    • Monthly internet reimbursement
    • Monthly flexible remote work stipend, including DoorDash subscription
    • Annual home office enhancement stipend
    • Direct-billing ordering for supplies 

EZ Texting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Technology we use

  • Engineering
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Location

EZ Texting, voted a Best Place to Work since 2014, is located a block away from the Pacific Ocean and the world-famous 3rd Street Promenade.

An Insider's view of EZ Texting

How does your team reward individual success?

Our team goes out to lunch once a month to celebrate each other’s success. We've also done some team bonding. During our last team bonding event, we went snowboarding and skiing in Mammoth.

Eileen

DevOps Engineer

What does your typical day look like?

Every day at EZ Texting is awesome, because it's always different! Whether it be developing a new feature for our customers or coming up with new ideas that help innovate the space of texting! Every day is exciting at EZ Texting!

Aman

Software Engineer

How has your career grown since starting at the company?

I started at EZ Texting almost 8 years ago as an intern. I've had the opportunity to learn new skills which directly elevated my career path. The company invests in development, both professionally and personally. Recently, my role has shifted towards Business Development. I feel very fortunate to work for a company that invests in its employees!

Shannon

Director of Global Connectivity

How do you empower your team to be more creative?

We educate the team on what the business is trying to do and where the areas of struggle are. Once we are on the same page, we create an environment where departments take employee feedback regarding challenges and opportunities. A culture of transparency creates an environment where creativity is aimed at solving real problems for the business!

Vijesh

Co-Founder & CTO

How would you describe the company’s work-life balance?

At EZ Texting, we have always held ourselves to a high standard of respecting our employees work-life balance. We have a work-hard environment, but the happiness of our employees is always put first. We are here to achieve all company goals set forth while keeping the employee spirits constantly high

Chris

Customer Success Manager

What are EZ Texting Perks + Benefits

EZ Texting Benefits Overview

We have amazing perks for each of our employees here at EZ Texting. From Stock Options to FULLY PAID Medical Benefits, the list goes on!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
EZ Texting disability insurances covers you for both short-term and long-term disability.
Dental Benefits
Fully Paid
Vision Benefits
Fully Paid
Health Insurance Benefits
Fully Paid
Life Insurance
EZ Texting covers you for life insurance with a payout of 2X an employee's annual salary. Employees also have an option to purchase additional coverage.
Wellness Programs
EZ Texting hosts a wellness activity once a month which includes things like yoga, meditation, nutritionist guest speaker, massages, etc.
Retirement & Stock Options Benefits
401(K)
Company Equity
EZ Texting offers stock options through its employee profit sharing program, including vesting over a four-year period.
Performance Bonus
EZ Texting compensation plans include an annual bonus for all regular full-time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
EZ Texting offers up to 3 months of maternal leave and up to 4 weeks of paid paternity leave for new parents with at least 1 year of tenure.
Flexible Work Schedule
EZ Texting offers a flexible work schedule outside of core hours (10AM-4PM)
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
EZ Texting offers 2 weeks of paid time off for all employees and up to 4 weeks off for tenured employees of five years or longer.
Paid Holidays
EZ Texting offers all employees paid time off to observe all major holidays. Each employee also receives an additional 5 floating holidays per calendar year.
Paid Sick Days
EZ Texting offers UNLIMITED sick leave for all employees.
Perks & Discounts
Beer on Tap
EZ Texting offers Rally Fridays
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
EZ Texting has fully stocked kitchens including unlimited snacks, coffee, tea, etc.
Some Meals Provided
EZ Texting provides a weekly catered lunch on Tuesdays.
Happy Hours
EZ Texting provides an in-house Happy Hour on Fridays.
Parking
EZ Texting provides a parking pass at one of the local lots or we will reimburse your monthly parking expenses. We also will compensate you for opting out of a parking pass.
Pet Friendly
EZ Texting has a dog friendly environment.
Relocation Assistance
EZ Texting offers a relocation assistance reimbursement.
Fitness Subsidies
EZ Texting reimburses it's employees up to $70 per month for a gym membership.
Professional Development Benefits
Tuition Reimbursement

Additional Perks + Benefits

Here at EZ Texting we focus on our employees' happiness. We encourage professional development and also want employees to maintain a healthy work-life balance.

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