Director of Product

| Hybrid
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At GoodRx, we believe that all Americans should have access to convenient and affordable healthcare. As a nation, we spend about $3.5 trillion annually on our healthcare, but too many Americans don't get the care they need, and prices just keep rising. We started with prescriptions, and we've helped over 100 million Americans save over $15 billion to date. Now, we're aiming to tackle all of healthcare. GoodRx is a profitable business funded by top-tier investors; we're based in Santa Monica with additional offices around the country. We're a low-key and tight-knit group that likes to find new ways to fix problems. If you share our belief that you can do well by doing good, let's talk.

About the Role

The Director of Product will be the primary owner of how customers discover GoodRx. This product portfolio includes all products around customer acquisition including SEO, Content, SEM, Social, and the GoodRx homepage. This is a fast-moving team that must iterate quickly to support the company’s aggressive growth efforts. This individual will be tasked with developing the product strategy, along with ensuring projects are properly scoped, prioritized, and delivered. 

We’re looking for a talented product leader that can drive both iterative as well as step function growth in our business. The Director of Product will report directly into the VP of Product and work alongside Engineering, Design, Data, and Marketing partners to deliver work class products for our users. 

Responsibilities: 

  • Own the roadmap and performance of GoodRx’s customer growth efforts
  • Define, instrument and manage to KPIs relevant to the product portfolio
  • Help recruit and manage a world-class team of product managers. Continue to raise the bar on our ambitions and achievements
  • Align all relevant stakeholders around the product strategy and roadmap
  • Refine product processes within the team and across the organization to ensure effective communication and execution
  • Develop industry expertise to be able to contextualize the value and positioning of any given opportunity
  • Integrating qualitative and quantitative user feedback into product requirements to ensure products satisfy user needs as well as wants.

Skill & Qualifications:

  •  8+ years of product management with a strong emphasis on customer acquisition
  • Leadership DNA - proven ability to excite, inspire and lead a successful cross-functional team
  • Experience hiring and leading a team of 5+ product managers
  • Excellent written and oral communication skills, including experience in high-level business discussions and low-level technical discussions
  • Familiarity with user experience and user interface best practices across mobile web and mobile app products
  • Experience in managing end to end app release cycles, from product, design development, UAT, QA, post-release monitoring, analytics and reporting
  • Strong user experience sensibilities and appreciation for minimal interface design
  • Deep understanding of analytics, user research and business cases to drive decisions and improve products
  • Experience working in the healthcare, eCommerce or other consumer-facing industries

About GoodRx
GoodRx is the country's leading marketplace for affordable and convenient healthcare. The company offers the most comprehensive and accurate resource for prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast. More than 12 million consumers use GoodRx each month to find current prices and discounts for their medications. Since 2011, Americans with and without health insurance have saved more than $15 billion using GoodRx – more than $5 billion in 2019 alone. With GoodRx Care, Americans can get an online medical visit with a skilled physician for fast and easy treatment, prescriptions, and lab tests for routine medical issues. GoodRx is the #1 medical app on the iOS and Android app stores and thousands of doctors recommend GoodRx to their patients. For more information, visit www.goodrx.com.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services

Location

Our award-winning office space at the Pen Factory in Santa Monica was completed in 2020. We’re right across the street from Bergamot Station, making it an easy ride by metro from across town.

An Insider's view of GoodRx

How would you describe the company’s work-life balance?

GoodRx hires team members we can trust and empower. With thoughtful hiring, we have assembled a team that is inherently self-motivated, driven and doesn't require (or want) micromanagement.

Reena

Vice President, People

What projects are you most excited about?

The GoodRx Above & Beyond Pharmacy Awards. Pharmacy professionals have been the unsung heroes of the pandemic. GoodRx understands how crucial pharmacists are to medication affordability and accessibility. The awards were a cross-functional effort and I'm proud of the work that the team pulled together to amplify the work of pharmacy professionals.

Ellie

Director, HCP Marketing

What does career growth look like on your team?

The Business Intelligence team guides strategy and provides data-driven insights across the entire organization enabling career growth to move at a very fast pace. Opportunities for ownership and impact are plentiful, so those who are intellectually curious and driven have been able to advance quickly in their careers at GoodRx!

Helen

Senior Director, Analytics

What are GoodRx Perks + Benefits

GoodRx Benefits Overview

At GoodRx, we recognize the important role benefits play in helping our employees and their families live healthy, productive lives and plan for the future. That’s why we’re proud to offer a valuable, comprehensive benefits package to advance their physical, financial, and emotional well-being. From robust medical, dental, and vision benefits and access to mental health resources to a matching 401k plan with access to financial advisors, GoodRx offers benefit options to help employees thrive at work, at home and in our community!

Culture
Volunteer in local community
Partners with nonprofits
GoodRx partners with non-profits National Association of Free and Charitable Clinics for Medication Assistant programs and local organizations to organize Community Health Pop-up events
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Employees can contribute annually to their FSA and Dependent Care FSA
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
GoodRx partners with ModernHealth and provides free access to therapy, coaching, and a library of mental health resources
Financial & Retirement
401(K) matching
GoodRx 401(k) retirement plan matches up to 4%, with immediate vesting for matched contributions
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
GoodRx provides 4 months for the primary parent and 3 months for parent partners
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
GoodRx has a fully stocked kitchen including unlimited snacks, beverages and an amazing onsite Barista!
Company-sponsored happy hours
Happy Hour every Thursday in our very own Speakeasy Bar!
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
GoodRx offers a subsidized membership to ClassPass or local gyms TriFit Club in Santa Monica and Fitness SF in San Francisco
Professional Development
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Working at GoodRx means you can take pride in knowing that your work has a direct and meaningful impact on our users day to day lives. We are disrupting the healthcare space by making prescription drugs accessible and affordable to Americans.

Aside from a great office environment and "perks", the real benefit is working alongside an empowering leadership team, wickedly smart colleagues all while providing a service that helps its customers.

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