Director of Product, Marketplace (Personalization, Fraud and Revenue) - (Remote, US) at DISQO

| Remote
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DISQO is changing the way that the world’s largest brands, agencies and consumer intelligence companies get to know their consumers. We’ve built the first identity-based platform that combines consumer attitudes and behaviors together to power the most accurate and predictive insights solutions for our customers, and we do all of that with the willing participation of our consumers and without using outdated technologies like third-party cookies. We help our customers get a cross-platform view into consumer sentiment, measure advertising effectiveness, analyze consumer purchase journeys, and ultimately grow their brands.

Our mission at DISQO is to engage people to share their opinions and behaviors openly to help our customers make the right decisions. With over one million active members sharing their attitudes and behaviors, DISQO is looking to expand, improve and create world-class applications for people to openly share their data for research.

DISQO’s first-party, transparent and privacy focused panel, SurveyJunkie, uniquely positions the company to excel in a data-privacy focused world and empowers us with an unrivaled data set to tackle the upcoming challenges faced by every brand in the world. SurveyJunkie is DISQO’s primary method of engaging with consumers and this position has a high degree of influence on the performance of SurveyJunkie’s marketplace.

As Director of Product, Marketplace you will work with company leadership to lay out a long term product and technical strategy and drive the execution of that strategy, and successfully hire and develop PM talent. DISQO is a rapidly growing, fast-moving company, and the right candidate will be able to balance near term operational needs with long term foundational investments. You’d be responsible for keeping demand and supply in balance across our platform while optimizing our survey matching algorithms and identifying and preventing potential user behavior and identity fraud vectors. The team's machine learning engineers, data scientists, and PMs build systems that perform critical marketplace dynamics, survey matching algorithm optimization, user behavior anomaly detection and identity fraud prevention. 

As an exceptional product leader, you are growth oriented and have strong quantitative and marketplace skills - ideally demonstrated through prior successful ownership of a marketplace or heavily ML-driven product. You will need to be a strategic thinker, frame and find solutions to complex product challenges, measure & drive results, and be able to move fast and maintain focus on the highest impact initiatives while keeping track of trade offs made along the way.

What you will do:

  • Lead all aspects of SurveyJunkie’s marketplace’s health as it relates to Personalization, Supply & Demand, Matching, and Fraud & Identity
  • Engage with internal and external stakeholders to align on product strategy and priorities that deliver measurable results
  • Define and own the strategic vision and roadmap for our Marketplace products and communicate it effectively and passionately across the company
  • Partner with our engineering and data science teams to ship impactful product features
  • Foster deeper relationships with inventory partners and ideate solutions to enable rapid growth
  • Build better tools to regularly monitor inventory performance and identify areas for improvement
  • Work with data analysts and scientists to create and optimize matching and sorting algorithms
  • Create dynamic and scalable solutions that easily adapt to our ever-changing inventory, users, and business
  • Maintain a user-centric focus to increase value and improve experiences for our users
  • Strive to increase and maintain DISQO’s panel reputation as the highest quality in the industry
  • Isolate “bad actors” and maintain a positive experience for “good” users
  • Create a dynamic solution to detect and prevent fraud as fraudulent behaviors and trends change over time
  • Take our hypothesis driven/data-informed product culture to the next level and ensure that we’re representing our users’ voice in all product decisions
  • Define and own product OKRs & roadmap and conduct quarterly product reviews
  • Drive product planning, product definition, tactical execution, user engagement and feedback cycles
  • Act as a role model and an advocate for our Agile and Servant Leadership culture values

What you bring to the table:

  • 10+ of relevant product management at late/growth stage startup or established technology company
  • 2+ years of experience with marketplaces or products with two-sided marketplace dynamics
  • 2+ years of experience across Fraud and Risk across identity, payment, e-commerce, retail, digital media or financial services industries
  • 5+ years of progressive leadership experience, hiring and managing an exceptional team of Product Managers
  • Expertise building ML based products using modern cloud based big data and analytics tooling & methods (Spark, Kafka, Kinesis, Data Lakes, Data Pipelines, ETL/ELT, Microservices, …)
  • A real passion for the art of Product Management (demonstrated by talks, presentations or published articles)
  • Agile & Servant Leader DNADeep technical and analytical skills - SQL is your 2nd language
  • Strong Systems Thinking and the ability to deconstruct complex problems into coherent smaller parts
  • Strong people management skills with demonstrated experience recruiting and managing high performance product management and product design teams
  • Ability to communicate with and influence engineering teams effectively
  • Ability to operate effectively in both tactical and strategic capacities - You can comfortably adjust your altitude and roll-up your sleeves as needed
  • A professional prioritizer - you can prioritize among competing opportunities, balance user voice with business priorities, and articulate the rationale behind decisions
  • Experience working with Data Science teams and deploying machine learning models to production
  • You are excited about using an API-first design model using Swagger/OpenAPI and have have built beautiful RESTful APIs
  • Experience building platforms that support multiple products is a big plus
  • Degree in Computer Science, Computer Engineering, Mathematics, or equivalent or professional experience working as a software engineer, QA engineer, data scientist, data analyst, etc.

#dice

Perks & Benefits:

·100% covered Medical/Dental/Vision for employee, 80% for dependents
·Equity
·Unlimited Vacation
·Flexible work hours
·Catered lunches 3x a week
·Stocked pantry
·Happy Hours
·Onsite Fitness Program
·Discounted Gym Membership
·Quarterly Offsites
·401K
·Life Insurance
·FSA
·Paid Maternity/Paternity leave
·Disability Insurance
·Travel Assistance Program
·24/7 Counseling Services offered to employees

DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

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Location

Located in the heart of downtown Glendale’s thriving tech community, DISQO is conveniently near a myriad of great eateries & entertainment options.

An Insider's view of DISQO

What are some social events your company does?

We have weekly happy hours, lunches and after hours activities. They include Nerf gun fights, karaoke, bowling, weekly basketball games, ping pong, puppy day, trivia games and a lot more!

Siran

Accounting

What projects are you most excited about?

DISQO's consumer facing product, Survey Junkie, is an awesome project to work on. Between building new features and responding to customers, at the rate we move, the project never gets old. Also, working on something that is used by millions of people is super fulfilling as I know everything I do makes an impact in the lives of others.

Roque

Engineer

How has your career grown since starting at the company?

DISQO granted me the opportunity to learn the fundamental framework to building a successful product while focusing on the user. As a recent college graduate, I can’t imagine to be working with a greater company than DISQO as they really encourage the work hard, play hard culture to all its employees.

David

Product Management

What is your vision for the company?

We want to build a trusted world where all brand decisions result in ultimate consumer satisfaction, a world where brands and consumers connect to create the best products & experiences together.

It's quite an ambitious & technically challenging goal, with an impact so massive, it will benefit all of humanity.

Drew

CTO

What’s the vibe like in the office?

The office vibe at DISQO can simply be described as fun. Whether it’s making watermelon slushee’s in the kitchen or playing a random game of UNO, there’s always something going on. Even when the work gets intense, you can always hear laughter throughout the office.

Marina

Talent Acquisition

What are DISQO Perks + Benefits

DISQO Benefits Overview

Fully subsidized medical, dental and vision PPO plan,
Flexible schedule,
Gym membership,
Fully stocked kitchen and catered lunches,
Fun culture - happy hours, games, off-site team building activities,
Smart passionate coworkers.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
DISQO provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
DISQO offers employees who commute or forego a parking pass completely, a monthly stipend.
Company Outings
DISQO hosts company outings Quarterly. Our previous quarterly events include bowling, a scavenger hunt in Santa Monica and a pool party in Malibu.
Free Daily Meals
Game Room
Stocked Kitchen
DISQO has a fully stocked kitchen including unlimited snacks and all kinds of beverages.
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
DISQO provides discounted membership to 24 Hour Fitness.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Every few weeks, we host Taco Talks, where representatives from different departments share recent wins, ongoing projects, and more.
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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