Product Solution Senior Engineer - Early Access & Adoption

Summary

Are you a highly motivated, customer-centric problem-solver with a passion for cutting-edge technology and a talent for clear communication? Do you thrive in a fast-paced, collaborative environment where you get to shape the future of enterprise software through hands-on configuration and prototyping? Do you have deep experience with the Guidewire ecosystem? If so, we want YOU on our team!
At Guidewire, we are the industry leader in software solutions for the Property & Casualty (P&C) insurance sector, helping insurers support their customers when they need it most—whether it’s a natural disaster, an accident, or a cyber threat.
Who We Are
We are Guidewire’s Early Access & Adoption (EAA) Team—a group of innovators dedicated to making new Guidewire product capabilities adoption-ready from day one.
✅ Trailblazers – We are the first to explore and configure new product capabilities, long before they are available to customers, ensuring they are ready for real-world use.
✅ Strategic Advisors – We embed an adoption-first mindset throughout the entire product lifecycle, influencing product design, development, and delivery.
✅ Knowledge Pioneers – We transform our early hands-on insights into essential adoption guidance. We build prototypes for new project ideas and innovative product possibilities, empowering customers and internal teams.
Why We Exist
🚀 Champions of Adoption – We represent Guidewire’s Product Development Organization as the voice of adoption, ensuring products deliver value from day one.
🎯 Unparalleled Expertise – We blend deep business, consulting, technical, and product expertise to guide development of prototypes and adoption strategies.
⚡ Accelerating Time to Value – We develop clear guidance and shorten the implementation time for our customers.

Job Description

What You’ll Do

• Be the Expert – Become the go-to authority on new Guidewire capabilities, ensuring they are adoption-ready through hands-on prototyping and configuration, with a special focus on leveraging Gen AI and the latest AI tools.

• Shape the Product – Collaborate with engineering, product, and implementation teams, providing clear, concise, and empathetic communication regarding adoption impacts and GA readiness.

• Lead Early Access Projects – Provide expert guidance to early adopters, acting as a trusted advisor and facilitating a smooth transition to GA, demonstrating self-sufficiency and independence.

• Create Scalable Knowledge – Use AI tools to develop product adoption collateral and other documentation to serve as input for downstream enablement teams.

• Solve Complex Challenges – Address adoption barriers, define implementation strategies, and build innovative prototypes using the latest Guidewire App Platform capabilities, applying strategic thinking and customer focus.

• Inform Product Direction through Customer Engagement – Contribute hands-on to periodic Field Engineering customer engagements to gain insights, iterate on new products, and deliver feedback to product teams.

• Stay Ahead of the Curve – Explore emerging technologies, including AI and Large Language Models (LLMs), to influence Guidewire’s product evolution. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI.

• Build Relationships - Develop and maintain strong relationships with internal and external stakeholders, fostering collaboration and ensuring the success of EAA initiatives.

• Customer-Centric Approach - Maintain a deep understanding of customer needs and align Guidewire solutions with their overall strategy.

What We’re Looking For

• Curious & Adaptable – You thrive in ambiguity, learn quickly, and embrace new challenges.

• Passionate About Knowledge Sharing – You love making people’s jobs easier and enjoy scaling expertise across teams.

• Deep Industry Expertise – Experience in P&C insurance, claims, policy, and/or underwriting is required.

• Technical & Analytical Thinker – You can break down complex problems, design solutions, and do hands-on configuration or development work on the Guidewire Platform. You know how to use AI effectively to accomplish technical tasks.

• Exceptional Communicator – Excellent verbal and written communication skills, adept at explaining complex technical concepts clearly to diverse audiences. Strong active listening skills. Honest and respectful communication is essential.

• Self-Sufficient and Collaborative – A proactive individual who can take initiative and work with minimal supervision, identifying solutions and driving tasks forward independently. Ability to collaborate effectively with EAA teammates. 

• Willing to Travel – Willing to travel for team meetings and limited customer engagements.

• Guidewire Certified – Prior certifications in Guidewire products are required for this role. ACE certification in ClaimCenter and/or PolicyCenter preferred.

• Technical experience

  • 7+ years of relevant experience in configuring Guidewire enterprise software solutions for one or more insurance carriers.

  • Strong object-oriented design, development, and test skills.

  • Proficiency in one or more of the following: Gosu, Java, C#, .NET, Python, JavaScript, TypeScript.

  • Hands-on scripting, programming, and advanced Guidewire Platform configuration skills.

  • Demonstrated ability to embrace AI and apply it to your current role. Experience in prompt engineering and AI evals is a plus.

  • Experience in agile methodologies.

  • Proven track record of leading inception or discovery workshops and helping Guidewire customers gain optimal business value during implementation projects.

  • Ability to quickly learn and apply new tools and technologies even when formal training is not available yet.

Our Core Values

💡 Integrity – We believe in honest, transparent communication and feedback.
📊 Rationality – We rely on hands-on research and analysis to drive decisions.
🤝 Collegiality – We collaborate without bias, working across diverse stakeholder groups to drive success.

What’s in it for you

The people we employ give their all, and in return, we offer flexibility wherever we can, such as:

• Flexible work environment.

• Health and wellness benefits.

• Paid time off programs, including volunteer time off.

• Market-competitive pay and incentive programs.

• Continual development and internal career growth opportunities.

All roles at Guidewire include an in-person orientation to help you build connections, understand our culture of determination, collaboration, continuous improvement, and bravery, and see firsthand how we combine digital, core, analytics, and AI to deliver our platform as a cloud service for P&C insurers around the world.

Why Join Us?

• Be a Change Agent – Play a pivotal role in shaping how new capabilities are delivered and adopted.

• Work with the Best – Collaborate with top engineers, product managers, and industry experts.

• Impact at Scale – Your contributions will influence not just one customer, but the entire Guidewire ecosystem.

• Flexibility & Growth – A remote role with opportunities to learn, grow, and make a lasting impact.

Join us and help pave the path for the future of Guidewire’s product adoption! 🚀

The US base salary range for this full-time position is $124,000 - $186,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.