Product Operations Manager

About Multi Media, LLC:

Multi Media, LLC is the company behind Chaturbate, one of the most heavily trafficked live streaming platforms in the world. We support a global network of independent content creators and millions of real-time viewers, delivering interactive video at scale. Our infrastructure handles complex broadcasting, low-latency streaming, and high-engagement user experiences. All live, all the time.

We’re building a platform where creators can express themselves freely and grow their communities, where viewers discover and interact with creators they’re drawn to, and where the team behind it is challenged, trusted, and responsible for shaping the experience of millions of users around the world. We value people who take initiative, stay curious, and care deeply about the quality and impact of what they build.

The Role:

The Product Operations Manager plays a crucial role in ensuring Chaturbate’s seamless feature delivery and efficient day-to-day operations. They work closely with Engineering, Design, Legal, and Go-to-Market (GTM) teams to successfully launch new features that impact millions of users. This includes actively managing experimentation infrastructure, overseeing localization efforts, optimizing policy workflows, and ensuring robust post-launch observability.

Your work will be dedicated to designing, optimizing, and maintaining the underlying processes, tools, and structures that streamline cross-functional collaboration and build scalable workflows. This thereby significantly enhances team transparency, accelerates speed to market, and ensures dependability across the entire product lifecycle.

You Have:

• 3–6 years of experience in product operations, technical program management, or product enablement roles.
• Proficient in agile product workflows, sprint rituals, and project coordination tools (e.g., Linear, Jira, Notion).
• Understanding experimentation design and metrics (e.g., Lift, Significance, P-Value, Segmentation).
• Familiar with observability and deployment tools (e.g., New Relic, GCP Monitoring, LaunchDarkly).
• Experience working with legal and compliance teams, especially for UGC or policy-sensitive platforms.
• Strong written and visual documentation skills.
• Confident in communicating across stakeholders and different functional levels.

Preferred qualifications:

• Previous experience with creator-led, live-streaming, or high-scale consumer SaaS platforms.
• Ability to write scripts or set up automated workflows (Zapier, CLI, or light scripting is a plus).
• Experience in configuring post-release monitoring bots or test frameworks.
• Familiarity with multilingual localization workflows.

What You’ll Get:

• Fair and competitive base salary.
• Fully Remote Optional.
• We share success—our bonus program scales with company performance, offering up to 20-30% in achievable bonuses, with potential for 90%!
• Health, Vision, Dental, and Life Insurance for you and any dependents, with policy premiums covered by the Company.
• Long & Short term disability insurance.
• Unlimited PTO.
• Annual Year-End Company Closure.
• Optional 401k with 5% matching.
• 12 Paid Holidays.
• Paid Lunches in-office, or if Remote, a $125/week stipend via Sharebite.
• Employee Assistance and Employee Recognition Programs.
• And much more!

The Base Salary range for this position is $165,000 - $183,000 USD. This range reflects base salary only and does not include additional compensation or benefits. The range displayed reflects the minimum and maximum range for a new hire across the US for the posted position. A candidate’s specific pay will be determined on a case-by-case basis and may vary based on the candidate’s job-related skills, relevant education, training, experience, certifications, and abilities of the candidate, as well as other factors unique to each candidate.

Please note: All offers from Multi Media, LLC are made only after a structured, multi-step recruiting process that includes live interviews, followed by a verbal offer before any written agreement is extended. Official communications, including from interviewers, will only come from email addresses ending in @multimediallc.com.

Multi Media, LLC is an equal opportunity employer and strives for diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage people from underrepresented groups to apply!