Product Office Assistant (Entry-Level)

The Company

Founded in 2009 by Audrey McLoghlin, Frank & Eileen set out to reinvent the women's button-up using the finest Italian fabrics often reserved for menswear. Named in honor of Audrey's beloved Irish grandparents, the brand has grown slowly and intentionally into a woman-owned, woman-led leader in sustainability and slow fashion. Frank & Eileen achieved B Corp certification in 2020 and continues to hold the highest score for any woman-owned, globally recognized apparel brand in the United States. After seventeen years of steady growth through wholesale partnerships and direct-to-consumer e-commerce, Frank & Eileen recently opened its first US flagship store—an Irish country house on Madison Avenue, NYC. This new chapter continues the brand's legacy of using entrepreneurship as a force for good while delivering generationless style to its beloved community of customers—all from our HQ in sunny California.

The Role

Frank & Eileen is seeking an Assistant to the Head of Product to join our production team. This position will assist in tracking and communicating the production process starting from design through post-production. The Assistant must be genuinely excited about learning about the product, be highly organized, able to assist in creating new processes, and communicate with all levels of staff and vendors. This is a hands-on, physical role. Expect to move boxes, assist with the sample room, coordinate shipments, assist with fittings, and handle whatever the team needs day to day. 

The ideal candidate is organized, dependable, wants to grow with the best possible foundation for a career in product development. The role is fully in-office and is based in Frank & Eileen’s Los Angeles, CA offices. This role will report to the Head of Production.

Responsibilities

• Receive, log, and track development samples
• Organize seasonal sample racks and maintain sample inventory
• Prepare garments for fittings and internal reviews
• Take detailed fit notes and upload photos to PLM
• Update fit comment sheets and track revisions
• Coordinate shipping of samples to vendors, PR, suppliers, factories, and cross-functional teams (including packing, labeling, and drop-offs/pick-ups as needed)
• Maintain seasonal development trackers (Excel & PLM)
• Monitor sample due dates and approval milestones
• Follow up with vendors on outstanding submissions
• Flag delays or risks to senior Product Development team
• Send follow-up emails regarding samples, lab dips, and trims
• Confirm shipping timelines and tracking information
• Support senior team with vendor coordination
• Cleaning and Organizing office on a daily basis
• Tagging , Sorting and Labeling of materials and goods in office
• Moving and processing samples and boxes throughout the day, as needed
• Completing ad hoc projects as directed by the team

Who You Are

• Must have interest in apparel product development
• Internship or coursework in fashion, merchandising, or related field or hands-on industry experience (internship, production assistant, etc.) preferred
• Strong proficiency in Excel required
• Must be highly organized with strong attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple changing deadlines in a fast-paced environment
• Familiarity with PLM systems a plus
• Basic understanding of tech packs and garment construction preferred
• Proactive and solutions-oriented
• Process-driven and organized
• Calm under pressure
• Strong follow-through and accountability
• Takes pride in doing detailed work, even when it’s repetitive
• Comfortable being delegated to from multiple stakeholders across the production and design team
• Eager to learn and grow within product development

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift and carry up to 25-30 lbs regularly; occasionally up to 40-50 lbs
• Ability to push/pull clothing racks and carts
• Ability to reach overhead, bend, squat, kneel, and crouch frequently
• Manual dexterity for detailed work
• Ability to distinguish colors, fabrics, and textures accurately
• Ability to work in varying environments and flexible hours
• This role currently reports to our HQ in downtown Los Angeles and will transition to our new campus in Playa Vista, opening in January 2027

Growth Opportunity

For the right person, this role is a real foundation. You will touch product every day and develop a ground-up understanding of how a fashion brand builds, samples, and produces its collection. Over time, strong performers can grow toward Product Developer or Associate Product Manager roles.

Compensation

Hourly range of $20-$25, based on experience

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the contractor. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. 

*Frank & Eileen is an equal opportunity employer, celebrating diversity and creating an inclusive environment for our employees and customers. We are committed to comply with all Federal, State and local laws providing EEO and all other employment laws and regulations.