Product Manager (Scrum Master)

Summary:

The Product Manager serves primarily as a senior Agile delivery leader responsible for facilitating high-performing, cross-functional software teams. In a fast-paced, client-facing environment, this individual leads the day-to-day execution of Agile ceremonies, ensures alignment across stakeholders, and champions delivery consistency—even in the face of shifting priorities and evolving client requirements. The Product Manager enables teams to deliver working software quickly and iteratively while maintaining a strong focus on collaboration, accountability, and quality.

Essential Job Functions:

• Serve as Scrum Master for one or more Agile product teams, ensuring they remain focused, collaborative, and delivery oriented.

• Facilitate Agile ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives) to maintain momentum and transparency.

• Partner closely with Product Owners and client stakeholders to manage evolving requirements and translate them into actionable plans.

• Adapt and replan quickly in response to changing client priorities—without compromising on sprint commitments or delivery timelines.

• Track and communicate delivery progress through metrics such as velocity, sprint burndown, and throughput; adjust team practices based on insights.

• Proactively identify and remove blockers to ensure steady forward progress, escalating when necessary.

• Foster a team culture of ownership, accountability, and continuous improvement, especially when under delivery pressure.

• Facilitate cross-team and cross-department coordination to manage dependencies and align deliverables.

• Act as a delivery liaison between engineering, QA, product, and client teams to ensure expectations and timelines stay synchronized.

• Champion Agile values and lean delivery practices across the organization, encouraging a bias toward action and learning.

• Comply with all company policies and procedures.

• Maintain regular and punctual attendance.

Other Related Duties:

Performs other related duties as assigned. 

Supervisory Responsibilities:

This position is an individual contributor with no direct reports but may provide guidance, leadership, or training to others.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

• Bachelor’s degree in Computer Science, Business or a related field.

• Minimum six (6) years in Agile software development environments, including at least 3 years serving as Scrum Master or Delivery Lead.

• Experience coaching Agile teams or leading Agile transformations.

• Proven experience delivering complex technology solutions in a fast-paced, client-driven environment.

• Demonstrated ability to manage changing requirements, adjust priorities quickly, and still deliver consistently on timelines.

• Strong practical knowledge of Agile frameworks (Scrum, Kanban) and associated tools (e.g., Jira, Confluence).

• Exceptional communication, facilitation, and organizational skills.

• Comfortable navigating ambiguity, multiple stakeholders, and rapid iteration.

Preferred:

• Experience working in client services, consulting, and PaaS environment with external customer deliverables.

• Experience working in fast-paced tech companies or software product teams.

​Certificates, Licenses, Registrations:

None required.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity:

Xpanse is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Xpanse may change the specific job duties with or without prior notice based on the needs of the organization.