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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
This role will be crucial to lead the Log Management product enterprise maturity that will directly contribute to the product adoption by the most prominent platform customers. The target enterprise capability set will position New Relic Log Management as a solution of choice for customers' strategic decisions around observability tools consolidation.
In this highly visible and strategic role, you will act as the full business owner for key areas of our Log Management product, taking proactive charge of strategy and execution. You'll be responsible for balancing the needs of a mature, business-critical product with the drive for bold innovation that solves the challenges of modern, multi-service architectures. If you are a high-agency leader who wants to make a massive impact in a fast-growing, dynamic company, this is an excellent fit for you!
What you'll do
- Lead the enterprise maturity strategy for the Log Management product, identifying gaps and opportunities to ensure sustained high ROI.
- Construct a roadmap based on deep market research and customer interactions, with clear OKRs definitions.
- Partner closely with cross organizational field, engineering, and design teams to collaborate on requirements discovery and product development.
- Effectively manage dependencies, priorities, and plans across multiple teams and functions across New Relic to ensure alignment to meet business goals
- Develop a comprehensive understanding of the New Relic Log Management product, including its core strengths, functional gaps, and competitive market positioning.
- Define a robust product strategy and release roadmap, ensuring the successful delivery of an initial suite of product capabilities.
- Cultivate strategic partnerships with key customers to establish a feedback loop for requirements validation, continuous improvement, and long-term satisfaction.
This role requires
- Bachelor's degree or equivalent practical experience.
- A minimum of 2 years of experience in developing and successfully launching technical SaaS products.
- Demonstrated technical proficiency in Log data, Logging solutions, and the common challenges within this domain.
- Proven ability to lead and influence matrixed teams through expertise and impact rather than formal authority.
- Possess exceptional communication skills, with a demonstrated ability to articulate complex technical designs succinctly or in-depth, tailored to specific audience needs and objectives.
Bonus points if you have
- Possession of a background in Computer Science or a related technical field.
- Demonstrated experience in the development or management of Log Management solutions.
- Proficiency in leveraging AI tools to facilitate the generation of comprehensive product requirements.
- Proven track record in developing AI-driven products tailored for technical user bases.
Please note that visa sponsorship is not available for this position.
#LI-GK1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
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