The Product Manager II will lead the development and strategy of developer experiences for shipping APIs, collaborating with multiple teams to enhance user engagement and satisfaction.
Founded in 2012, EasyPost is a YC unicorn whose mission is to make shipping simple for businesses, from garage startups to the Fortune 500. Shipping, now more than ever, is the backbone of the global economy, but integrating the technology-enabled operations of a modern business with the low-tech and complex shipping industry has always been a challenge. EasyPost solves this problem with the first developer-friendly REST API for shipping, and we continue to push boundaries and discover new ways to simplify shipping for all. Our team is rapidly growing, and this is the perfect time to get on board. Join us, and help build the shipping infrastructure of the future.
Position Summary:
The primary responsibilities of the Product Manager II will be to make it easy for developers across all of our customer segments to understand, use, debug, and get help with our broad suite of shipping APIs, as well as increase developer productivity within our carrier engineering org. Through your analysis, developer interviews, and internal feedback, the Product Manager II will drive a product roadmap that will delight our customer’s developers and scale our carrier platform. The role will work across many teams, from Engineering to Customer Support to Business Development, and will have the opportunity to make a huge impact on our developer community and our business.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
o Build, evangelize, and execute a shared vision & strategy for internal and external developer experiences.
o Perform market assessments to keep abreast of the latest in the industry in order to benchmark and identify gaps.
o Understand internal and external developer personas, discover user needs and pain points, and translate into detailed and actionable product requirements.
o Drive product development with multiple teams of world-class engineers, designers, and program managers.
o Identify cross-ownership with partner teams and drive cross-org product efforts
o Define and analyze metrics to measure progress towards success.
Minimum Education & Experience Qualifications:
o Bachelor’s Degree
o 3+ years of related experience, master’s degree and 1+ years of related experience, or equivalent related work experience.
o Experience defining vision and strategy for a technical product.
o Experience going through a full product cycle, integrating customer feedback into product requirements and driving prioritization.
o 3+ years of experience as a software developer or having developers as customers.
o Experience working with APIs, SDKs, developer experience, and white label experiences.
o A strong understanding of the developer community and a love of developer products and tools.
o Experience driving impact through cross-functional leadership.
o Exceptional written and verbal communication skills with both technical and non-technical audiences.
o Get-stuff-done attitude, great positive energy, and thrive in a fast paced environment.
What We Offer:
o Comprehensive medical, dental, vision, and life insurance
o Competitive compensation package and equity
o Monthly work from home stipend of $50
o Flexible work schedule and paid time off
o Collaborative culture with a supportive team
o A great place to work with unlimited growth opportunities
o The opportunity to make massive contributions at a hyper-growth company
o Make an impact on a product helping ship millions of packages per day
Data Privacy Notice for Job Applicants:
For information on personal data processing, please see our Privacy Policy: https://www.easypost.com/privacy
"EasyPost is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law."
To be considered for this position, you must be authorized and based in the United States.
Top Skills
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