About Us
JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we’ve connected millions of customers across 196 countries with verified professionals in real time—anytime, anywhere. With a powerful combination of human expertise and cutting-edge AI, we’re transforming the future of professional services.
Rooted in boldness, humility, and innovation, we take a data-driven approach to solving complex problems and continuously improving through Lean principles.
About the Role
We are looking for a Product Manager who thrives in a fast-paced, data-rich environment and is passionate about solving real customer problems. In this role, you’ll be empowered to lead product innovation, drive measurable growth, and shape the future of our platform across web and mobile.
This role requires an independent thinker — someone who is naturally curious, highly analytical, and comfortable making decisions with minimal direction. You’ll be expected to spot new opportunities, take calculated risks, and experiment boldly — all while staying grounded in data and user insight.
Whether you're deepening your product craft or bringing senior-level leadership and vision, you'll play a pivotal role in moving our product and company forward.
What You’ll Do
- Lead Ideation and Development: Drive the creation and launch of experiments, interfaces, and features across mobile web, mobile app, and desktop.
- Build and Execute Growth Roadmaps: Focus on optimizing conversion rates and customer lifetime value (LTV) through rigorous A/B and multivariate testing.
- Champion Experimentation: Leverage agile, lean, and scrum practices to continuously test hypotheses and iterate quickly based on learnings.
- Collaborate Cross-Functionally: Work closely with Engineering, Design, User Research, and Analytics to identify and prioritize high-impact opportunities.
- Generate Deep Customer Insights: Partner with researchers to uncover user pain points, validate ideas, and ensure solutions truly resonate.
- Translate Insights into Action: Use usability studies, behavior data, and research to define clear, outcome-driven product requirements.
- Own Product Metrics: Define success criteria, monitor performance, and make data-driven decisions to improve outcomes.
- Think Like an Entrepreneur: Identify new product opportunities, challenge the status quo, and influence strategic direction with a growth mindset.
What We’re Looking For
- Experience: 3+ years in B2C product management (web and mobile).
- Testing Mastery: Deep experience designing and running A/B and multivariate tests, interpreting results, and acting on insights.
- Analytical Mindset: Strong proficiency in using data to inform priorities, measure impact, and challenge assumptions.
- Independent Execution: Self-starter who can work autonomously, set direction, and deliver results with minimal guidance.
- Strategic Thinking: Ability to align execution with broader goals.
- Customer-Centricity: A genuine interest in understanding users, solving real problems, and creating valuable experiences.
- Entrepreneurial Drive: Natural ability to identify opportunities, experiment boldly, and influence product and business strategy.
Why You’ll Love Working With Us
- Make a Real Impact: Work on high-visibility projects that directly influence business outcomes and user satisfaction.
- Innovate Freely: Be part of a culture that values experimentation, iteration, and big thinking.
- Learn and Grow: Collaborate with top-tier professionals and develop your skills in product strategy, testing, research, and execution.
- Work Remotely: Enjoy a flexible, remote-first environment that supports your personal and professional balance.
- Join a Purpose-Driven Team: Contribute to a platform that empowers users and helps solve real-world problems through shared expertise.
Remote From these States
California, Florida, Georgia, Idaho, Illinois, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, and Wisconsin.
Pay Transparency
JustAnswer will provide pay transparency information upon application to those in qualifying jurisdictions.
Why Join Our Team
At JustAnswer, we blend the best of AI and human expertise to make a real impact. Our mission-driven culture values bold ideas, continuous learning, and global collaboration. We offer a flexible, remote-first environment with equitable rewards, career growth opportunities, and a supportive community where your contributions truly matter. Join us and be part of something bigger, helping people, one answer at a time.
Our JustAnswer Promise
We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.
• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success
If these things matter to you, come join the team here at JustAnswer!
Our Commitment to an Inclusive Workplace
We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. JustAnswer is committed to an inclusive workplace. JustAnswer is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
AI Disclosure & Informed Consent
Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.
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