Product Manager, Billing & Payments

• Own and evolve our end-to-end billing and payment ecosystem, ensuring a smooth and efficient experience.
• Collaborate closely with engineers to implement technical solutions, including API integrations with various platforms.
• Develop and maintain internal tools, such as a CRM admin dashboard, to provide customer support and other teams with essential payment and customer data.
• Prioritize and manage a substantial product backlog, making strategic decisions to deliver impactful improvements quickly.
• Identify opportunities to optimize our product catalog, checkout flows, and payment processes.
• Partner with finance and sales teams to ensure accurate and efficient billing operations.

• 3-5 years of product management experience.
• A technical aptitude and comfort working with engineers and understanding API integrations (no prior billing/payments experience required).
• Demonstrated ability to prioritize effectively and make trade-offs in a fast-paced environment.
• Experience leveraging AI-powered tools to assist in the rapid prototyping and wire-framing of new features and improvements.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Growth mindset: you see challenges as opportunities.
• You find joy, have fun and can be yourself! We love our jobs and want team members who love theirs too.

• Basic SQL knowledge (ability to write and understand simple SQL queries).
• Previous experience in a B2B SaaS company.
• Experience with payment gateways or CRM tools.

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

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