The Product Manager will drive the development and optimization of AI-driven automation solutions, ensuring customer success and engagement through onboarding, education, and support. They will advocate for intelligent automation, prioritize product features, and utilize data-driven insights to enhance user experiences and product capabilities.
Decile Group (https://decilegroup.com) is transforming venture capital into a force for good in the world. We are working to launch 1,000 next-generation venture capital firms by 2025, changing the face of venture capital. We run VC Lab, the leading venture capital accelerator worldwide and operate the Decile Hub platform, reducing the barriers of entry for next generation investors to launch and grow meaningful early-stage investment firms.
As Product Manager, AI & Intelligent Automation, you will be at the forefront of developing and optimizing AI-driven automation solutions that empower our users. You’ll play a crucial role in shaping the product experience, driving adoption, and ensuring customers maximize the value of our platform. Your insights will directly influence our roadmap as you collaborate with cross-functional teams to build intuitive, AI-powered automation solutions.
The Product Manager, AI & Intelligent Automation responsibilities include:
- Champion AI & Automation – Advocate for intelligent automation and AI-driven improvements, ensuring our solutions align with customer needs.
- Customer Success & Onboarding – Guide users through onboarding, ensuring seamless adoption of AI-powered features.
- User Education & Enablement – Create tutorials, training videos, and documentation to help customers understand and expand their use of our platform.
- Customer Engagement & Support – Host 1:1 calls, respond to inquiries via Slack and email, and provide hands-on assistance to key customers.
- Product & Feature Prioritization – Organize the backlog of AI and automation improvements, working closely with engineering to prioritize high-impact features.
- Data-Driven Decision-Making – Work with the product team to develop user segmentation models that optimize engagement and automation workflows.
- Voice of the Customer – Gather feedback and synthesize insights to inform product development and enhance AI-driven capabilities.
What You Have:
- 4+ years of experience in SaaS product management, AI-driven automation, or technical customer support
- Strong understanding of AI & automation technologies and their applications in SaaS
- Exceptional communication skills, both written and spoken
- Customer-first mindset with a passion for helping users succeed
- Highly organized with strong prioritization skills
- Comfortable working with web technologies and product analytics tools
- Ability to work with teams across product, engineering, and customer success
- Significant overlap with Pacific Time Zone working hours
- Experience with venture capital, startup ecosystems, or B2B SaaS
- Familiarity with RFM segmentation analysis for customer engagement
- Sales or business development experience, especially in AI-powered software
Bonus Points
What We Offer:
- Ability to help change the world
- Vibrant work environment of passionate and capable peers
- Opportunities for personal growth and role expansion
- Perks of a fast-growing startup
- Flexible remote work environment
How to Apply:
If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another.
Please describe why you are uniquely qualified for this position as a Fund Account Manager in the competitive field of Venture Capital to apply, as well as submitting your resume.
Salary and benefits are commensurate with experience.
Similar Jobs
Blockchain • Software
As a Consumer Product Manager, you will lead the user-facing roadmap, collaborate cross-functionally, and drive product success through data-driven strategies, while focusing on delivering user value in blockchain innovations.
Top Skills:
BlockchainCryptocurrencyEthereumWeb3
Beauty
Lead product development and innovation for electric shaving systems overseeing strategy, design, compliance, and quality to enhance customer experience.
Top Skills:
Hardware EngineeringMechanical DesignProduct Development
Information Technology • Design
The Lead Digital Product Manager will develop and execute digital strategies for retail systems, manage product backlogs, ensure product features are well-defined, and lead the testing and implementation of digital products.
Top Skills:
ErpManhattan Active OmniOrder Management SystemsPosWarehouse Management Systems
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
