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Product Manager, AI Initiatives
Position Overview
We are seeking an experienced Product Owner to lead AI transformation initiatives across Brilliant Earth's business operations. This strategic role will drive the integration of AI-powered workflows throughout our organization, working closely with cross-functional teams to identify opportunities, define requirements, and deliver solutions that enhance our business and customer experience.
Complete your application with a Provn skills assessment.
Key Responsibilities
AI Strategy & Vision
- Develop and maintain the product roadmap for AI initiatives across all business lines including e-commerce, operations & supply chain, sales, customer service, marketing, and HR.
- Identify high-impact opportunities where AI can transform existing workflows and create new capabilities
- Partner with executive leadership to align AI initiatives with company strategic objectives and mission
Cross-Functional Collaboration
- Work directly with business stakeholders across most departments to turn pain points into AI-enabled solutions & capabilities
- Translate business needs into clear product requirements and user stories for AI solutions
- Facilitate workshops and discovery sessions to uncover automation and optimization opportunities
Product Development Leadership
- Own the product backlog for AI projects, prioritizing features based on business impact and technical feasibility
- Lead, steer, and champion the implementation and success of BE's custom-built unified agentic AI platform & framework
- Define acceptance criteria and success metrics for AI-powered features and workflows
- Partner with engineering teams to ensure successful delivery of AI solutions
- Conduct user acceptance testing and gather feedback to iterate on AI implementations
Stakeholder Management
- Serve as the primary liaison between business teams and technology teams for AI initiatives
- Communicate project status, timelines, and outcomes to stakeholders at all levels
- Manage expectations and provide regular updates on AI transformation progress
Required Qualifications
- Bachelor's degree in Business, Technology, or related field
- 5+ years of product management experience with at least 2 years focused on AI/ML products
- Proven track record of successfully delivering complex, cross-functional technology initiatives
- Strong understanding of AI/ML capabilities including natural language processing, computer vision, predictive analytics, and automation workflows
- Experience working with business stakeholders to identify and prioritize digital transformation opportunities
- Excellent communication skills with ability to translate technical concepts for non-technical audiences
- Proficiency in product management tools (Jira, Confluence, Roadmapping tools)
- Experience with AI platforms and tools
- Demonstrable ability to build custom agents and MCP tools
- Background in jewelry, luxury goods, or sustainability-focused businesses
- Technical background or ability to work closely with data science and engineering teams
- Experience with agile development methodologies and user-centered design principles
- Knowledge of data privacy regulations and ethical AI practices
- Experience in e-commerce, retail, or consumer goods industries preferred
Brilliant Earth Pasadena, California, USA Office
29 Miller Alley, Pasadena, CA, United States, 91103
Brilliant Earth Santa Monica, California, USA Office
395 Santa Monica Pl., Ste. 100, Santa Monica, CA, United States, 90401
Brilliant Earth West Hollywood, California, USA Office
8797 Beverly Blvd., Ste. 206, West Hollywood, CA, United States, 90048
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
