Product Manager 3

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Product Manager III, you will drive the evolution of our Salesforce platform, focusing on optimizing our consumption business processes and enabling cross-functional teams to scale efficiently. TechOps sits at the intersection of every business unit and delivers mission critical services, solutions and information to stakeholders across the entire company.

Product Strategy & Vision

• Define and execute the product roadmap for Salesforce platform enhancements that support MongoDB's consumption business model
• Partner with Sales Operations, Customer Success, Finance, Deal Desk, Order to Cash, and Legal teams to understand business requirements and translate them into system solutions
• Drive strategic initiatives across opportunity management, quote-to-cash processes, bookings, and forecasting capabilities
• Understand different user journeys and create rolling 12-month roadmaps based on user needs

Cross-Functional Leadership

• Collaborate with Stakeholders, Operations, Product Owners, Business Systems Analysts and Technical teams to deliver high-impact projects on time
• Facilitate alignment between multiple stakeholders including Sales, Sales Operations, Professional Services, Support Operations, Customer Success Managers, Legal, and Revenue
• Lead user acceptance testing and implementation of new functionality through targeted communications, demos, and user training
• Build and maintain strong partnerships with stakeholders across the organization
• Communicate complex technical issues simply (via memos) and effectively to wide range of audiences from engineers to executives

Technical Product Management

• Create comprehensive Product Description (PDs) Documents or Requirement documents, Process Documents etc 
• Experience with Salesforce platform components including security, automation, approval processes, visual flows, and custom objects
• Design end-to-end solutions that integrate with best-of-breed applications throughout sales transaction lifecycles
• Proactively seek ways to utilize Salesforce to improve processes and productivity for an organization scaling at rapid pace
• Orchestrate comprehensive solutions by accounting for integrations needed across varied applications

Agile Development & Delivery

• Work within Agile/Scrum environments to manage backlog prioritization and sprint planning
• Groom user stories with engineering teams, clarifying acceptance criteria, story points, and effort estimates
• Make data-driven trade-off decisions and re-prioritize based on changing business needs
• Maintain and update a well-organized and prioritized backlog
• Facilitate communication with other MongoDB teams to ensure roadmaps and deliverables are aligned

Experience & Background

• 3-5 years of product management experience with enterprise software platforms
• Strong background in CRM systems with hands-on Salesforce configuration experience
• Experience working with consumption-based or usage-driven business models
• Proven track record of delivering complex technical solutions in fast-paced environments

Technical Skills

• Deep understanding of Salesforce platform capabilities including security, automation, and custom development
• Experience with opportunity-to-quote, bookings, commissions and quote-to-cash business processes
• Ability to assess technical complexity and provide accurate effort estimates for planning purposes
• Knowledge of integration patterns and migration strategies for business applications

Core Competencies

• CRM subject matter expertise in all things Salesforce, including opportunity-to-quote, bookings, commissions, forecasting and quote-to-cash processes
• Strong analytical skills with ability to understand user journeys and create rolling roadmaps
• High-level ability to think through solutions and determine effort/complexity for planning purposes
• Ability to assess project complexity and bring together right stakeholders for well-rounded implementation
• Excellent communication skills to present complex technical concepts to diverse audiences from engineers to executives
• Collaborative mindset with experience building partnerships across multiple departments
• Customer-focused approach with strong willingness to help customers facing problems and follow through to completion
• Strong ability to guide stakeholders and developers to right product decisions for stable, scalable, growth-oriented platform

3 Months: Complete team integration and establish short-term roadmap with quick wins delivered 6 Months: Take full product ownership and develop comprehensive long-term strategic roadmap 12 Months: Successfully deliver multiple high-impact projects that define the future of Salesforce at MongoDB

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID #2263174841