Product Management Director (Financial Crimes Operations)

About this role:
Wells Fargo is seeking a Financial Crimes Operations Product Management Leader to support the transformation of Financial Crimes Operations within Shared Services Operations. This Product Leader will focus on delivering enterprise-wide platforms and solutions that manage Know Your Customer (KYC), Financial Crimes, and Bank Secrecy Act/Anti-Money Laundering (BSA/AML) risk across multiple business groups. The position emphasizes product execution, stakeholder collaboration, and operational excellence.
In this role, you will:
Execution Framework - Implement lifecycle Design & Delivery Framework

• Discovery: Audit existing data and product capabilities.
• Design: Define architecture for shared data and analytics services.
• Delivery: Implement iterative releases with measurable outcomes.
• Optimization: Continuous feedback loop using analytics to refine strategy.

Execute the product roadmap for Financial Crimes and BSA/AML initiatives in alignment with enterprise requirements.

• Partner on delivery of key platforms and tools, including:
  • Enterprise-wide KYC Platform (Fenergo)
  • AI-powered Customer Screening Automation (Workfusion)
  • Currency Transaction Reporting solution
  • Support implementation of compliance solutions:
    • FUSE - Exception processing tool
    • CRS - AML Risk Summary workflow
    • Transactional & Portfolio monitoring tools
    • Enhanced screening lists for PEPs, Payment Intermediaries, and Gaming Institutions

• Assist in launching vendor applications for monitoring payment activity for MSBs and Crypto businesses.
• Collaborate with cross-functional teams (Operations, Technology, Compliance) to ensure timely delivery and adoption.
• Drive agile practices within the team, supporting the transition from waterfall to agile.
• Monitor progress, manage risks, and provide updates to senior leadership.
• Ensure alignment with BSA/AML Data Strategy and regulatory expectations.

Example Use Cases

• Personalized customer experiences powered by behavioral data.
• Predictive maintenance for operational products.
• Dynamic pricing models based on real-time market data.

Practice Development

• Build and formalize a product design function, including principles, standards, and governance.
• Define design methodologies (e.g., Design Thinking, Lean UX) and embed them into product development lifecycle.
• Establish design systems and reusable components for consistency and scalability.
• Partner with Product Management and Data teams to ensure design decisions are informed by analytics and business objectives.
• Translate customer insights and data into actionable design strategies.

Leadership & Team Building

• Recruit, mentor, and develop a high-performing design team.
• Foster a culture of creativity, collaboration, and continuous improvement.
• Advocate for design excellence across the organization.

Required Qualifications:

• 8+ years of Product Management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management or leadership experience

Desired Qualifications:

• Demonstrated product management experience in financial services or compliance technology.
• Familiarity with KYC, AML, and financial crime platforms.
• Skilled in agile delivery, backlog management, and stakeholder engagement.
• Ability to translate regulatory requirements into product features and workflows.
• Excellent communication and organizational skills.

Job Expectations:

• Ability to travel up to 20% of the time
• This position is not eligible for Visa sponsorship

Work locations:
401 S Tryon St
Charlotte, NC 28202
401 Las Colinas Blvd W
Irving, TX 75039
500 W 33rd St
New York, NY 10001
Pay Range:
$185,000-$300,000
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$185,000.00 - $300,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
11 Dec 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.