Product Lead, City Success

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.

Lime is hiring an Product Lead, City Success to join our global Product organization. Reporting to the Head of Rider Product, you will own the roadmap for all products that keep Lime and its riders in good standing with every city in which we operate—ranging from safety features (tandem‑riding detection, sidewalk‑riding mitigation, helmet encouragement) to real‑time data feeds and regulatory reporting. You will shape strategy and execution in a hyper‑growth, high‑visibility domain that is critical to Lime’s license to operate and long‑term market leadership.

The person hired for this role must live within a one‑hour commute of a city where Lime operates

What you’ll do:

• Own the City Success product portfolio end‑to‑end—vision, strategy, OKRs, roadmap, and execution for safety/compliance features and city data services

• Deeply understand city regulations and rider behaviors, translating qualitative and quantitative insights into scalable product solutions

• Drive cross‑functional delivery with Engineering, Design, Data Science, Government Relations, and Operations to ship high‑quality features on schedule

• Define and track success metrics (e.g., citation rate, sidewalk‑ride detections, data‑feed SLA) and iterate rapidly based on results

• Lead go‑to‑market and change‑management plans with City and Ops teams to ensure smooth rollout and adoption in every market

• Represent Lime with external stakeholders—city officials, standards bodies, and industry working groups—to influence policy and showcase product capabilities

• Mentor PMs and cross‑functional partners, raising the bar on product craftsmanship and compliance rigor

• Champion scalable architecture and processes that allow Lime to meet new regulatory requirements quickly without compromising rider experience

About you:

• 6+ years product management experience, including 2+ years leading compliance, safety, or data‑exchange products

• Proven track record shipping hardware‑integrated or sensor‑driven features at scale

• Strong analytical skills; comfortable with SQL and dashboard tools to derive insights and make data‑driven decisions

• Excellent stakeholder‑management and communication skills, especially with non‑technical/regulatory audiences

• Able to travel up to 20% for city meetings, field testing, and warehouse collaboration

Preferred experience:

• Micromobility, automotive, or IoT hardware experience

• Direct exposure to government or municipal partnerships, permitting, or policy negotiations

• Advanced degree (MBA, MS in Engineering/Data) or formal training in safety engineering/compliance

• Experience scaling products across 10+ international markets with diverse regulatory requirements
  

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If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email [email protected] for assistance. 

Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.