Product Director for AI Technology

Job Description
AI is revolutionizing how we work and how we deliver value to our customers! At JP Morgan, we have been at the forefront of AI driven innovation. AI capabilities and solutions are being developed and adopted across all businesses and functions in Global Technology - to drive speed and productivity in software engineering, improve tech operations and infrastructure, strengthen cybersecurity, implement controls and elevate the employee experience. Known collectively as AI for Tech program , the initiatives leverage AI to automate tasks, improve decision-making, and streamline operations in these areas. Much of the work being done in this space is already helping tech achieve new levels of speed, efficiency, and security across all lines of business and corporate functions.
AI4Tech team is looking for a motivated, and data driven Product Director to drive Global Technology's AI efforts and focus on enhancing productivity and innovation through AI tools. In this role, you will support the Global Technology Leadership team, the GT COO Program Management team and senior leadership to build initiatives, evaluate emerging technologies and achieve the program's strategic objectives through outcome-based metrics. In addition, you be assisting with discovering, developing and scaling high-value AI use cases across GT and the firm.
Job Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets.
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.
• Coaches, mentors, and supports the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.
• Owns product performance and is accountable for investing in enhancements to achieve business objectives.
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation.
• Support market research to inform product strategy and development.
• Identify and prioritize use cases to align with business objectives.
• Design experiments and baseline metrics to evaluate product impact.
• Run experiments and measure impact to ensure product effectiveness.
• Monitor adoption, usage, and value realization to optimize product performance.
• Change management: Provide training, communications, and issue resolution to support product implementation.

Required Qualifications, Capabilities, and Skills

• 8+ years of experience or equivalent expertise in delivering products, projects, or technology applications.
• Extensive knowledge of the product development life cycle, technical design, and data analytics.
• Proven ability to influence the adoption of key product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
• Experience driving change within organizations and managing stakeholders across multiple functions.
• Strong understanding of the Gen AI landscape.
• Highly analytical and data-driven approach to decision-making.
• Comfortable with ambiguity and able to navigate uncertainty.
• Flexibility and adaptability in a fast-moving and constantly changing environment.
• Collaborative mindset with the ability to influence stakeholders effectively.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.