Product Development Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Product Development Manager on the Supply Marketplace team, you will be responsible for defining product requirements for a suite of APIs that enable GBT’s hotel point of sale tools to effectively sell and service hotel reservations. This role is critical to GBT’s future growth and we’re looking for outstanding and seasoned candidates who like to have fun while getting the job done.

You will participate in defining the product strategy roadmap for your APIs. You will work closely with the development team as well as internal partners to develop innovative new features that improve GBT’s revenue and supply optimization.  

What You'll Do:

• Collaborate with suppliers and internal partners to resolve requirements for enhancements, and open Initiatives, Epics, and User Stories to be Groomed with the applicable scrum team.

• Drive Grooming calls and ensure that user stories are understood by the scrum team and are ready for development  

• Connect with internal partners on product strategy, project status, and upcoming projects

• Build and maintain technical and operational product documentation in a timely manner.

• Assist when needed with troubleshooting, technical and product support for your APIs

• Contribute to defining the product roadmap in collaboration with business partners and internal Supply Marketplace teams.

What We're Looking For:

• 5+ years of experience in Travel Technology Product Management with a solid track record of successful product delivery

• 3+ years of experience with GDS and nonGDS web services and GDS PNRs

• Proven understanding of APIs (REST and Stateful)

• Good understanding of the product development lifecycle, including experience with agile software development and prioritizing backlogs for engineers

• Proven ability to work effectively in a sophisticated, diverse, global, and changing environment

• Extensive experience creating effective technical and functional documentation and presentations for all audiences

• Ability to understand both the big picture as well as the granular detail

• Ability to navigate the organization, collaborate effectively with multiple stakeholders and overcome project barriers

• Proactively dig into complicated details until all facts are understood. Ability to articulate and document findings is a requirement.

• Excellent organizational skills, ability to find relevant documentation when needed.

• Ability to work on multiple feature improvements, projects, and product maintenance simultaneously without allowing things to slip through the cracks.

Location

The US national annual base salary range for this position is from $110,000 to $220,000. The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!