At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
Constant Contact is dedicated to empowering small businesses and nonprofits to grow. We’re looking for a Product Designer to join our Growth team—someone who loves shaping new ideas from 0 -> 1 and crafting experiences that help customers discover value, build confidence, and convert with ease.
In this role, you’ll explore uncharted territory—designing new customer pathways, onboarding flows, and activation experiences that drive measurable impact. You’ll balance curiosity and craft, experimentation and execution, and bring design thinking to early, ambiguous problem spaces where outcomes aren’t yet defined.
You’ll be joining a collaborative, fast-moving design team where your voice matters. We’re growing quickly, which means you’ll have opportunities to influence how we think, work, and design.
Plus, we’re nice. We support each other, celebrate wins, and geek out over Figma keyboard shortcuts and Slack GIFs.
What You'll Do:
- Design for growth: Create experiences that improve acquisition, activation, and conversion—helping users see value quickly and clearly.
- Frame and validate opportunities: Partner with product, marketing, and research to shape hypotheses, visualize concepts, and test early ideas through prototypes and experiments.
- Prototype and iterate quickly: Use Figma and other tools to create low- and high-fidelity prototypes, testing and refining concepts through qualitative and quantitative feedback.
- Leverage insights and data: Blend behavioral analytics, experimentation results, and user research to inform design decisions and measure impact.
- Collaborate cross-functionally: Work hand-in-hand with product managers, engineers, and marketers to bring ideas to life and align on user-centered growth strategies.
- Think holistically: Connect experiences across channels and touchpoints—ensuring users feel guided, confident, and successful every step of the way.
- Contribute to systems: Design within and evolve our design system, ensuring solutions are scalable, accessible, and cohesive.
- Communicate with clarity: Share work early and often, articulating design decisions and rationale in a way that inspires alignment and action.
- Collaborate and grow: Participate in design critiques, contribute to team rituals, and continuously refine your craft alongside talented peers.
Who You Are:
- Experienced designer: 2+ years of experience designing digital products, ideally in growth, onboarding, or SaaS environments.
- End to end thinker: You thrive in ambiguity, framing open-ended problems and shaping direction through exploration, iteration, and storytelling.
- Craft-driven problem solver: Strong interaction and visual design skills, with a portfolio that demonstrates thoughtful, user-centered solutions.
- Data-informed thinker: You use data and experimentation to validate hypotheses and measure impact.
- Collaborative partner: You thrive in cross-functional environments and enjoy co-creating with product, engineering, and marketing teams.
- Adaptable and proactive: You bring clarity and focus in ambiguous spaces, balancing user needs with business goals.
- Strong communicator: You tell the story behind your work—clearly articulating design decisions and the insights that drive them.
- Tool fluent: Skilled in Figma and familiar with prototyping, design systems, and accessibility best practices.
Nice to Have:
- Experience in SaaS or product-led growth environments
- Familiarity with A/B testing, experimentation, or analytics tools
- Experience designing for onboarding, activation, or lifecycle engagement
- Interest and experience in exploring how AI can enhance design processes and user outcomes
The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.
Why You’ll Love Us:
- We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
- You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [email protected].
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
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