Product Coordinator (Japanese Bilingual)

** This is a hybrid position and required to work in Los Angeles, CA. **

About the company:

Located in Redondo Beach, CA, GungHo Online Entertainment America Inc. is the U.S. subsidiary of the Japanese game company GungHo Online Entertainment, Inc. Publishing titles across multiple platforms ranging from console to handheld and mobile, our group is comprised of veterans from various aspects of the industry brought together by one simple thing: a love of gaming.

Position Summary:

Product Coordinator is responsible for the upkeep of a live operations product. Job duties also include maintaining records of a game title, checking for fan feedbacks, and ensuring the accuracy of the information handled. If you wish, this position may have a path towards becoming an Associate Producer.

What you'll be doing: 

• Primary liaison between the Japanese development teams and GungHo America’s production team for a live operations title.
• Responsible for monitoring product updates and maintenances.
• Request information required for social media and marketing efforts.
• Share fan feedback with Japanese development teams.
• Accurately translate informational material from written Japanese to English and vice versa. 
  
• Provide feedback on marketing materials.
• Check accuracy of in-game messaging.
• Check accuracy of messaging on all official channels.
• Provide a helpful presence for the fans.
  
• Create proposals for tournaments, giveaways, and merchandise at live events.
  
• Assist with KPI data analysis.  
• Ensure correct timings of messages, announcements, and reveals.

Qualifications and desired experience:

• Must be business-level proficiency in English and in Japanese (both written and verbal).
• Bachelor's degree preferred.
• One to two years of localization experience in the same or a similar role preferred.
• Willingness to travel for business as needed.
• Flexibility to work overtime and late-night shifts when required. 
  
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent interpersonal and communication skills. 
• Strong eagerness to learn and grow in the video game industry. 
• Passion for games! 

Pluses:

• Familiarity with Adobe Photoshop and handling video equipment.
• Marketing knowledge or a related background.
• Experience working on mobile free-to-play titles and operating live ops games.
• A proven track record of generating results in a data-driven environment.
• Strong public speaking and presentation skills.

Why you want to work here:

At GungHo, we’re enthusiastic about creating fun games and we’re always looking for talented individuals with whom we can share our passion. We have a highly collaborative culture where everyone wants to work together to get things done. Everyone is a true specialist in his/her/their own field so you will constantly learn new things from your fellow coworkers while sharing your own knowledge with them.

Perks:

• 100% employer-paid insurances: Health insurance (PPO Medical, Dental, and Vision), Life insurance, Accidental Death and Dismemberment insurance, and Long Term Disability insurance
• 401(k) with employer match
• Competitive paid time off, including Vacation, Personal Time, Sick Leave, Holidays, and Winter Break
• Incentive payments may be available based on business performance

Business Hours: 10:00 am - 7:00 pm in Pacific Time.
Please note that working hours may vary depending on the team. For example, some teams may work 11:00 am – 8:00 pm Monday through Thursday, and 10:00 am – 7:00 pm on Fridays.

Salary Range: $50,000 - $56,000

Note: Only applications submitted through the online system or formally referred by the designated recruiter will be deemed official and accepted. Any resumes submitted through alternative channels will not be recognized as valid applications.