Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.
At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.
Reporting to the Product Manager, Payment Accuracy Content Team, the Product Analyst II will join a highly collaborative innovation team dedicated to advancing payment accuracy solutions that improve the healthcare lifecycle. In this role, you will act as an analytical and strategic partner between technology and business teams, serving as a subject matter expert and liaison to customers and users. You will contribute to product vision, discovery, and development, lead research and documentation efforts, and translate complex data into actionable recommendations for new product solutions and enhancements. By partnering with and providing input to the agile delivery team, you will help shape product strategy and ensure solutions are viable, scalable, measurable and successful.
Sponsorship, in any form, is not available for this position.
Location: Remote, US
Why you want to work on this team:
Highly collaborative environment and close partnership with dedicated developers, QA, and architect.
Opportunity to work on net new innovation and impactful healthcare solutions.
Make a direct positive impact on the healthcare industry by improving payment accuracy, leading to better experiences for patients, providers, and health plans.
To be qualified for this position you have:
A Bachelor’s Degree in business, computer/data science, or related field (or equivalent experience).
Minimum 5 years’ experience in product, business, or data analysis roles, ideally within healthcare technology.
Experience with healthcare administrative and payment systems.
Technical acumen with the ability to gather, describe, and document product requirements.
Familiarity with modern technology architectures, databases, data platforms, and analytics.
Advanced analytical skills; proficient in SQL, Excel, and data visualization tools (Amazon Quicksight a plus).
Excellent communication, collaboration, and presentation skills.
Proven ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and problem-solving ability.
Experience with Agile methodologies, requirement gathering, and writing user stories.
Experience with ANSI and X12 transactions; tools like Jira and Confluence.
You will set yourself apart with:
Health IT, Fintech, or start-up environment experience.
Experience on payer or provider side of healthcare technology.
Demonstrated experience with creating new product solutions.
You will be:
Pro-actively providing input toward new and existing product solutions, incorporating a strong understanding of product vision, strategy, and customer needs.
Applying customer-centric and design thinking tools to gather insights and guide teams in delivering impactful solutions.
Identifying, researching, defining, and documenting recommendations and requirements for new product solutions and enhancements.
Writing business requirements, developing use cases, and preparing detailed documentation.
Developing and monitoring dashboards to track product performance and success, identifying trends, and link insights to actionable business decisions.
Organizing and managing team and client-facing documentation.
Reviewing test cases, participating in internal and client testing, and supporting analytics/reporting for new and existing products.
Investigating and analyzing client requests and defects and making recommendations for implementation or resolution.
Availity culture and benefits:
Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
Interested in furthering your education? We offer education reimbursement!
Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
Want to work for an organization that gives back to the community? You’re in the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.
Next steps:
After you apply, you will receive text/email messages thanking you for applying, and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.
Interview process:
Recruiter Recorded Video Pre-Screen
Video Interview with Hiring Manager
Panel Video Interview with Product and Technology Peers
Final Interview with VP/Director Product
Video Camera Usage:
Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.
Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.
Disclaimers:
Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.
Click the links below to view Federal Employment Notices.
Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers
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