Product Analyst II (UGC)

At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare. 

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

When it comes to workplace structure, we believe in balancing individual flexibility and community connections.  It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in-person moments to build collaboration, culture, and connection. For this reason, occasional in-person attendance is required for all Scribd employees, regardless of their location.

So what are we looking for in new team members? Well, we hire for “GRIT”. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd, we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT-ty approach to their work. In a tactical sense, GRIT is also a handy acronym that outlines the standards we hold ourselves and each other to.  Here’s what that means for you: we’re looking for someone who showcases the ability to set and achieve Goals, achieve Results within their job responsibilities, contribute Innovative ideas and solutions, and positively influence the broader Team through collaboration and attitude.

About the Team

The mission of the business strategy & analytics team is to ensure the entire company understands business performance and trends, and to empower all business teams to make good decisions with data.

The User Generated Content (UGC) Pillar vision and mission is to inspire the world through stories and knowledge by being the largest and most accessible library that connects storytellers with their audience. Every month, hundreds of millions of people come to Scribd and SlideShare, our UGC products, to grow themselves personally and professionally.

About You

You are a highly motivated and analytical individual who loves solving ambiguous business problems.

You thrive in a fast-paced and collaborative environment, where you can leverage your strong communication skills to effectively interact with executives, stakeholders, and cross-functional teams.

You are a strategic thinker who can balance big-picture objectives with attention to detail, and you possess a natural curiosity to explore complex problems and find innovative solutions.

You Will:

• Collaborate with the product team to develop and execute data-driven experiments and A/B tests, focusing on UGC initiatives.

• Conduct in-depth analysis of user behavior, conversion rates, and content performance to identify growth opportunities and inform product and search and recommendation optimization strategies.

• Provide actionable insights and recommendations to key stakeholders based on statistical analysis and data interpretation.

• Develop and maintain advanced dashboards, reports, and visualizations to track and communicate critical key performance indicators (KPIs) and performance metrics.

• Work closely with stakeholders to define and track KPIs and design Product Analytics roadmap to drive UGC strategy. 

• Work closely with engineering teams to ensure accurate data collection and instrumentation, providing guidance on tracking implementation and data integrity.

• Collaborate with the data engineering team to refine and enhance data infrastructure and architecture to support advanced analytics and reporting capabilities.

You Have:

• Proven experience (2+ years) in product analytics, preferably in a high-velocity product environment, with a track record of delivering impactful insights and driving growth.

• Understanding of statistical analysis methods, experimental design, and hypothesis testing.

• Experience with A/B testing methodologies, funnel analysis, cohort analysis, and other advanced analytics techniques. 

• Strong proficiency in data visualization tools such as Tableau, Looker, or similar tools to create compelling dashboards and reports.

• Expertise in programming languages such as Python or R, as well as proficiency in SQL for data extraction and manipulation.

• Self-motivated, proactive, and able to work effectively both independently and collaboratively in a dynamic, fast-paced environment.

• Excellent communication and presentation skills, with the ability to convey complex findings and insights to non-technical stakeholders in a clear and actionable manner.

• Strong problem-solving skills and the ability to think critically, ensuring accuracy and attention to detail in all analyses.

• Bachelor's degree in a quantitative field such as Statistics, Mathematics, Computer Science, Economics, or a related discipline. A Master's degree is a plus.

At Scribd, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States.

In the state of California, the reasonably expected salary range is between $92,500 [minimum salary in our lowest geographic market within California] to $149,500 [maximum salary in our highest geographic market within California]. 

In the United States, outside of California, the reasonably expected salary range is between $76,000 [minimum salary in our lowest US geographic market outside of California] to $142,000 [maximum salary in our highest US geographic market outside of California]. 

In Canada, the reasonably expected salary range is between $95,500 CAD [minimum salary in our lowest geographic market] to $142,000 CAD [maximum salary in our highest geographic market]. 

We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.

Benefits, Perks, and Wellbeing at Scribd

*Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.

• Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees

• 12 weeks paid parental leave

• Short-term/long-term disability plans

• 401k/RSP matching

• Onboarding stipend for home office peripherals + accessories

• Tuition Reimbursement

• Learning & Development programs

• Quarterly stipend for Wellness, Connectivity & Comfort

• Mental Health support & resources

• Free subscription to Scribd + gift memberships for friends & family

• Referral Bonuses

• Book Benefit

• Sabbaticals

• Company wide events

• Team engagement budgets

• Vacation & Personal Days

• Paid Holidays (+ winter break)

• Flexible Sick Time

• Volunteer Day

• Company-wide Employee Resource Groups and programs that foster an inclusive and diverse workplace.

Want to learn more about life at Scribd? www.linkedin.com/company/scribd/life

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We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations [@] scribd.com about the need for adjustments at any point in the interview process.

Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.

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Remote employees must have their primary residence in:  Arizona, California, Colorado, Connecticut, DC, Florida, Georgia, Hawaii, Maryland, Massachusetts, Michigan, Missouri, New Jersey, New York, Ohio, Oregon, Tennessee, Texas, Utah, Washington, Ontario (Canada), British Columbia (Canada), or Mexico

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